Einstein Bros. Bagels

This location is managed poorly. When we arrived at 8am today an employee was just opening the front doors as we approached them. All the tables except for a couple were dirty with crumbs from the previous day. They didn’t have the condiments properly supplied, no toilet paper in the women’s bathroom, and they had left hazardous objects near the back door of the restaurant.

TERRIBLE. We were on a trip and we had specific time requirements for this trip and we ordered and we’re waiting for 30 minutes for our food. There were people in line behind us as well. Absolutely horrid service and this has happened multiple times as well. I would not recommend at all- go to a different location it is not worth it. This was on 2/20/22 and it has been like this for the past couple of months

Consistency is key in any restaurant and this location just doesn't have it. I eat breakfast here two or three times a week, and while I always order the same thing it never comes out quite the same or even as expected. The coffee is usually bad while the bagel ranges from not cooked to burned. Just a few days ago, I had the best bagel ever and the girl at the window was so nice. Today is a different story. The big guy that works there is generally pretty rude. When I see him working is when my order usually sucks. Today is a good example. I'll let the pictures say the rest. UPDATE: Against my better judgement, I decided to see if anything had changed since my first review. I got home, took a bite of my bagel, and noticed a weird smell. Like hand lotion or cleaning supplies. I spit the bite back out and immediately had to wash my mouth out as all of the saliva seemed to just dissolve away like i had just taken a shot of perfume ridden rubbing alcohol.

I know your employee saw this before they put cream cheese on this. What makes them think they could serve this to a customer? I couldn’t even eat it because it was so badly burnt. If the employee would’ve just been honest and say they burnt it I wouldn’t be so mad but they tried to be sneaky and serve it to me anyway. Horrible service at this Einstein Bro’s.