I went in there in the afternoon. Dining room was was slow and drive thru looked a little busy. Employees are very friendly and keep it clean. You order food to use the restroom. There will be a code on your receipt to get in it. My fish was still good and warm when I got home
White castle is a unique experience! These slider size burgers are pretty damn good! I got regulars cheeseburgers and doubles and enjoyed them all!
The service staff was a little tired, so they were not so attentive. I feel for them, but the process with long.
The building was clean, but tired inside and out.
Still worth the trip
We ate at this white castle many times, A+. Each time we chose to use the Drive-Thru. A pleasant voice would take my order wanted some fast food, maybe burger, chicken fries, and shrimp. The fried shrimp was heavenly. The gentlemen and ladies’ workers create the juiciest American fast food. I normally get heartburn but not here. The best part was the after taste. The worst part is I live 721 miles to the nearest white castle.
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Not a well run business at all. Dining room was closed so my friends and I had to stand in the drive through at 11pm, and we waited for an entire hour to order, because it seemed to be that there were about three, maybe four people working in the whole place - it actually could’ve been two. So we waited an hour in the light rain and made a big order, but the worker got it completely right and was not frustrated or anything, surprisingly, so I was satisfied with his work. The reason I’m giving it four stars is because of how iconic, simple and satisfying their meals are. I would personally love to come back and get more of anything. My friends interpreted it as absolutely horrible and do not want to ever come back, understandably, but it was an unforgettable, interesting experience that’s definitely a story to tell, and I can appreciate simple good food, even if it’s probably absolutely terrible for you and very low quality - they make some good fast food that I would definitely choose over many common fast food options like McDonald’s or Wendy’s if I had a White Castle near me (assuming the service is fast, cause I’ve never waited longer to get a meal before).
Got White Castle during my recent Louisville visit. Wanted to take some to my BF, but decided to do so on the drive home. Stopped here, no wait, fast and friendly service. And food was still warm 2 hours later. We had some last night .. 20 seconds in the microwave, and still quite tasty. White Castles in our area are long time closed, so it's a treat when I'm traveling and see one. Not my everyday diet, but so good when I go.
My first time at a White Castle; have only had the frozen versions. Loved it. Fresh bread and perfect little bite burgers, just as hoped for. Delicious.
Friendly staff were very nice, welcoming, and helpful.
Finally moved to a state that has White Castle! Haven’t had White Castle in 8 years since leaving NJ. Oh the joy I felt walking in and smelling those delicious little burgers, the stank attitude of the workers, and getting my order back slightly wrong. Everything was just as I remembered. I’ve never been so happy to get such terrible customer service in my life. I truly missed White Castle…. 5 STARS!!!
Always crave white castle, but this morning I stopped for coffee. While waiting for my order, one crew member had mentioned to me a previous customer had ordered some food and forgot to take it with them. The kind crew members allowed me to take that order and give it to some folks down the street who were in need. Much appreciated and grateful they didn't throw it in the trash. Thank you!
Everyone worked well as a team to serve me, as well as the other customers in the drive-thru. The tables, floor and drink station was clean and prepped. I sat alone next to a few other customers, who was polite and nice! I enjoyed my hot Xtra onions cheese slider and the air-conditioning was perfect!
I was in town and brought my kids. The castle did not disappoint. A point to remember for families lis go earlier this is a post bar crawl destination. We came just as the security guard was arriving. The castle was already starting to fill with people looking to soak up alcohol. That is the normal flow for this restaurant. The only disappointment was no Big Red. Coca-cola freestyle kicked them out. They did have a Barq's re cream soda.
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