Chin Chin

I personally don’t know much about Asian food, but I’m in love with how everything tastes, it’s so lovely. I’ve been here three times, and have such a good experience every time. Really good and worth whatever you spend. The food was ready almost immediately, can’t say enough good things. This is Sweet and sour chicken with fried rice.

Ordered here couple of days ago. Let me start by saying that I understand when a restaurant has lack of stock or maybe one item is missing. However, when you ask for sauces and every answer you get is sorry we have none or we are out; its pretty shocking given that Chinese Food coupled with the sauce options is key component in the taste of the meal overall. They no longer provide chili paste. Sriracha is the new chili. Anyone who has been to chin chin in the last 10 years knows that their chili paste is unique and gives the food that extra kick. However, it is now gone and off menu just so you know. Also, when we requested garlic soy they said apologies we are out; then after I expressed my disappointment the staff decides to actually go to the back and get more. I am noticing that their staff lacks initiative and if a request requires more than a 2 step effort they simply say sorry we are out. We can accept all that, but then when we ate the food and it was horrible. The rice was overly salted and had loads of white rice pieces meaning it was not cooked properly (chicken pieces tasted old). Pepper steak was overly chewy and had a weird flavor to it; not the pepper steak Chin Chin is known for. We asked for extra egg and there was none on all the rices. The food was poor quality and after this experience we will probably not come back. We will always crave the exceptional food we once knew and loved at Chin Chin (use to be the best Chinese food) we have her ever tried. 10 plus years we have come here; started in Brentwood location and always visited the newest locations. Sadly too many times with poor staffing choices/customer care we will be looking for a new spot. We never write negative reviews, but this was beyond disappointing.

Not the same as before. Would come here all the time back in the day, moved out of the area and was in town for the day and decided to have lunch. The menu totally changed, I don't know if the original owner sold the place but it was sad. 😞 No shrimp toast, mochu pork, the Chinese chicken salad was not the same. But our waiter and the staff were very nice. 👍🏼