Chipotle Mexican Grill

Customer service at this location from the cashier was appalling and rude. Corporate needs to look into the training at this location. On top of the fact the food stations were not neat or clean. Many of the food selections were mixed in with the meat, I feel bad for folks with any allergies. Won’t return to this horrible customer service location, where I was blatantly told “cashiers don’t have to say thank you to customers” in front of other paying customers, such as myself… Unacceptable… Do better…

This location is really hit or miss, usually not that good. I ordered a bowl from the mobile app. I received about half the usual portion size with around 8 small pieces of chicken, pretty much no rice, and missing toppings/fillers. A bowl costs $9~10 and I'd say I received like $4 worth of food. What an absolute scam.

We went to lodi store. We waited 15 min. to get to the counter. We went to place the order i started to order 2 cheese quesadilla. i was told you cant order that here you need to order that on the app. no where does the menu board spell that policy out. i spoke with the manager. he didn't care nor did he assist me. We went to another restaurant and ordered $90 worth of food. Will never return

I always come to this chipotle, it’s the closest to my house. Nonetheless, the last 4 times I’ve been here, I’ve had a horrible experience. Today was just over the top, rude, rushed, and chaotic. I don’t normally do reviews either but today my husband and i went to grab chip like we frequently do and we got there and there was a long line, no worries, i don’t mind waiting, i like chipotle. The system was down at first so no worries, maybe another five minutes waiting. The system comes back up and the line starts moving, moving fast. The guy on the line was rushing everyone. In an extremely rude manner and not letting anyone get a word in! So rude “TELL ME EVERYTHING YOU WANT ! Now ! Hurry hurry” he kept rushing every single person that was ahead of us! Came to us, the portion, SO SMALL, i asked for extra rice, because the amount was just ridiculously small, and i go to chipotle all the time and the portion was about 1/4 of what they usually give me, same for the beans and meat… i was in shock at how rude and fast they were pushing us. They were speaking in Spanish and talking poorly about all the customers, not knowing i speak Spanish. Disappointed and honestly just upset at this experience. Just avoiding this location from now on.