Italian Kitchen

Ordered a small pizza well done, veal parm sandwich, garden salad and a burger. Received a small pizza well done unsliced, chicken parm, a salad that had a bug in it, one of the 2 drinks I ordered and a very tasty burger. Daytime staff is polite and the food is good. Do not order after 6. Staff is rude and the food not very good. On a good note the sent someone down with a pizza wheel. How do you forget to slice a pizza?

This is the worst take out experience I have ever had in my life. The delivery driver must have dropped my food, because the box looks like it's falling apart and is covered in grease and sauce. When I greeted him at the door and told him I was missing a chicken Parm dinner and a cheeseburger platter he said he would come back with it. I called the restaurant to tell his boss I was missing half of my order and the woman on the phone had me send her pictures of the food. Then she told me that I was lying and that the delivery driver said he gave me all of my food. They would not refund me any money and they did not bring me the missing items of my order. I paid 58.00 plus tip for a congealed stromboli and garlic knots dropping in dirty grease. The customer service is what gets me the most. This woman was miserable and hated her job, and takes it out on everyone around her. I hope the people that own the place realize that thier manager is losing them customers from her lack of professional curtosey, argumentative tone and inability to listen and problem solve.

This was a nice little surprise. I got the three cheeses Cheesesteak which comes on a garlic roll. I like this cheesesteak. It seems like everyone ordering had a special order and it did not upset the nice people at the Italian Kitchen. I think I can draw with all my inner J Cole and build something beautiful on the three cheeses Cheesesteak Foundation. It was cheesy. It was garlicy. The roll had a nice toast. It was under $10. I would have liked more meat. I get/understand the whole melting the cheese on top but I still like my cheese mixed in with my meat.