Sonic Drive-in

I am at this Sonic an embarrassing number of times each week, because of my out of control Slush habit. Happy hour makes all drinks, shakes, and slushes half price so honestly you can't beat that, and I find myself here more often than I'd like to admit, just grabbing a lil snack of a 44 oz blue raspberry slush with extra syrup and nerds. Which...is not too much sugar, thanks. I could survive consuming more, with practice. But anyway, the service and staff can be hit or miss and they can very rarely hear anything you say through the drive through mic, which seems like something they'd look into repairing but apparently not a priority. About half of them get surprisingly rude and aggressive with you when they aren't able to hear you, despite the fact that you're leaning half way out of the car and shouting as loud as you can. This is not really appropriate but honestly, it could be damn exhausting to have to struggle with equipment all day, only to be able to hear less than half of what customers say anyway. So I try to cut them some slack, even when the issues lead to me not getting any of my food, just my drink and my husband's food and drink, which amounts to about $9 worth of food missing. That's enough to insist that you receive the food seeing as how you paid for it. When I parked and walked over to the patio area to try and get an employee to help get the food straightened out for me, I waited for several minutes, being ignored repeatedly, and then it became sort of obvious they knew I was there and didn't have the staff to come assist, or some other obstacle to coming to talk to me. Either way, I didn't want to cause actual issues or get in their way of getting back on track with the drive through line. I just went home, but I did definitely wish I had my food when it was all said and done. Not a great experience, which isn't always the case here. It's a steadily frequented store and in a busy part of town, and this has them working hard to meet that demand, so I get that mistakes happen.

Food is awesome as always. Service could have been a little better but not bad. Forgot sauces.

Delicious food!! I got a number two meal and it was very, very good. The first thing you notice when you arrive is the old fashioned style drive-in. It is definitely something that looks very cool. The service was very good, staff was professional and very efficient. I got my food in a very timely manner. The food in the picture is their tater tots. Crispy and delicious. I highly recommend this place.

Screaming through both car booth and drive thru to try & order. Cust service was ok w car-hop. Pretzel was 🔥 👩‍🚒 Most food is good here 😋 but they forgot needs the last time in my slushie 🥺 Wish they roller bladed still...

I had the fortune of stopping at this location on a cross-country road trip that was stealing my soul. The comfort of familiar food made in a consistent manner was so helpful for reducing the amount of stress I felt. Sonic will forever be one of my favorite places for their selection, new items, and comforting normal items. (Chili cheese tots!) On top of the expected quality of this chain I also got a level of customer service that was definitely above and beyond what is expected at a fast food chain. The manager, Jon, came out and spoke to me personally while delivering my order. This man's customer service skills are out of this world and deserve far more recognition than they get! What an excellent team has been built here, I truly hope I get the chance to stop by again in the future!