Ordered ahead for sandwiches to go for my family. The subs were ready before my pickup time.
I was greeted immediately upon entering and thanked for coming in. The subs all tasted fresh.
An item was missing from my pickup order which is the reason for the 4 star review.
I ordered a sub and side salad. Then I realized I didn't have enough for the salad when they gave me my total at the store. I changed my order to just the sub. I wondered why when I put the order in on my phone I had enough money for the sub and a side salad. The price jumped $3 when I was in the store. When I got home, they had given me the sub and a small salad at the same price as it was on my phone. Thank you so much!
Great sandwich options and the meat portions were very generous. Hot sauce selection is missed since covid. the help was very plentiful. I like the decorations in the fire boots around it was great.
Arrived at 8:25p, posted on door to close at 9:00p. Chairs were all up on the tables and one guy was sweeping. I asked what time they were closing and his offhand response was, 'We're only doing carry-out'. Didn't actually answer my question but carry-out was what I wanted so I went to the register to order. I was met by two dismal employees who clearly did not want to be bothered or had just been told there would be no Christmas this year. Either would explain their sulky, why-are-you-here? attitude. Since Firehouse is my favorite sandwich, I ordered in spite of their dark faces and my sandwich was fine. To the owner of the Harden Valley location: Call Chic Fil A and ask them how they screen and hire their employees because you have some that are not serving your store very well.
Good food, great service, been multiple times and had one sandwich that had a bit too much mayo
I like to go here and get the best meatball sub then go to tealicious next door and get the best boba in town. Its almost became a thing I like to do on sundays. Although I thought the white cashier female worker here was rude and needs better customer service. Other than that the other workers are amazing and the food is amazing.
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