Tropical Smoothie Cafe

Their smoothies are good but not 100% consistent.By this I mean about 20% of the time the smoothie is not thick like it normally is and has less flavor. When they are bringing their A game the smoothies are awesome. The food is great and my favorite is the jerk chicken wrap (with the chicken plant substitute). I am glad to see more plant based options on the menu at places like tropical smoothie!

Food is very good. They had just served our food and said ‘Enjoy’ and we had actually taken a few bites of our food. However, we were then informed they closed at 8:00 pm and we could no longer be in the restaurant after they closed and had to leave. So we sat on the curb to eat the remainder of our meal. If they had just informed us of this when we walked in we could have gone somewhere else. I guess ‘The Almighty Dollar’ outweighs common courtesy.

Service is always excellent!! A small discrepancy in consistency depending on who's working...but never had any issues! I always get the same thing but today I tried their new Tropical teriyaki Flatbread..no quality issues but I did not like that at all...I'll stick to my favorite..southwest wrap. Always great friendly service!

If I could give this location 0 stars if I could after my we experience. My wife and went to the Cedar Bluff store to get a couple if smoothies to go along with our lunch. It was between 12 and 1pm. When we entered the store, the employees looked at us but never asked of we needed help or even welcomed us into the store. I purposely made eye contact to see if she would acknowledge me to no avail. Another customer came into the store while we were waiting and received service. After 4 minutes of waiting we left because I can spend my money elsewhere. Poor customer service is not even at the top of my list.