Krista Asp
We needed a quick bite to eat in between going to different stores. The employees were friendly and delivered food within a reasonable amount of time. Our food tasted fresh and was just enough for a lunch time meal.
What made this rating three stars was the overall cleanliness of the restaurant. It seemed the the floors, walls, cabinets, equipment were all in need of a deep clean since there was a black grime on them. The worst was the bathroom which is shown in the photos. After seeing this condition of the store (unfortunately after eating) I probably would not return to this location.
S M
The food is fresh, and the service is quick. Employees are courteous and make sure you have what you need. The best time to go is after the lunch rush. Tipping is quite appropriate with their great service. I only wish they had more of a selection of vegetarian options, but there are still plenty of menu options to choose from!
Victor Hobbs
Used to be my go to place. Last time I came in the service want the best but the food was good. Today was not the case. Service was average. My food was not, the my sandwich was no where near worth 10 bucks. I ordered the black Angus club, don't do it, it's disappointing maybe 3 oz of meat and some sauce with lettuce and tomato. Half of my sandwich didn't even have any meat. I will not be coming back.
Janice Logan-Wells
Unfortunately I have to give just one star on account of the restaurant is always very dirty. Floors, counters incl the walls alongside of counters,
bathrooms, tables not cleared. I see posts stating same thing. Veggie sandwich is awesome but I may not be returning unless they start keeping the restaurant clean.
Herb Wilhite
Fast friendly service. Excellent food with bigger than normal portions. Good iced tea. Get some. This review is the same for all of the McAlister's I've eaten at in Knoxville.
Juliano Martini
I am reviewing about customer service. It was very unprofessional. The cashier was on her phone and with earbuds all the time. When we came up to order she rushed us even though there was no line. Took our order wrong and didn’t care, just wanted to get back in her phone and watch her show. Very unsatisfied with customer service this time.
Christian Burns
This was my first time trying McAlisters and it was an amazing experience. I ordered the french dip and cheddar broccoli cheese soup from other reviews and fell in love with how delicious the food and atmosphere is at this location. The presentation of the food on your plate is also A+. I have eaten at many restraunts and I would have to rank their food near the top from what I experiencend. I look forward to eating here again:)
Jeff Nelson
Did an Uber eats order. Stated at time of order 35 to 40 min delivery time. 1 hour and 20 min later it showed up cold and missing items from order. Contacted McAlister's spoke with the manager and was basically told by the female manager they really don't care I need to contact Uber eats contact Uber eats there's nobody to contact had to issue a stop payment through my bank this is unacceptable for any business the rudeness I received from the store tells me that they do not value my business
David Nunn
The vegetable soup was 80% broth and 20% vegetables ... unlike the photo on the menu that was loaded with vegetables ... won't ever make that mistake again!!!!
Lisa Seay
Hands down the best chicken tortilla soup I've ever had!
Stefanie Henry
Food is excellent - too many choices 😉
Service was excellent. Love the sweet tea!
Jodi Durham Hackbarth
The manager did a random act of kindness today and it was so nice! Love their food!
Rebecca McCurry
Friendly service but my order was incorrect. This fact was not noticed in my to go order til I was several miles down the road.
Melisa 'Miller' Porritt
Great service!! Manager went out of his way when the BMS basketball and cheer team showed up.
An error has occurred! Please try again in a few minutes