Sonic Drive-in

Very hard to order. The equipment for ordering was faulty. The food was not prepared to request. I wanted extra mayo and extra tomato. I got like 15 pickle slices and like no mayo. I attempted to pay at the board like 6 times. It just couldn't work. Both of our desserts were wrong and mixed completely wrong. As a matter of fact I'd say my blizzard was not mixed at all. I'll try them again but not any time soon.

I ordered just a regular burger and it took 15 minutes for it to get out to me. That is pathetic considering that sonic has 4 minute policy. and this isn’t a one time occurrence, this is many times now. it is on the way home from work so it’s just convenient for me to pull in. prolly won’t eat there again. management is pathetic and no one should go to wait for mid at best food that long.

Service today was atrocious. The food took 20 minutes and tasted like it was made 20 minutes prior. Fries were soggy, hamburger was cold, hot dog was cold. Threw all the food away except the shake and went somewhere else. Really bummed because we've had decent service in the past. Will not return unless we get a refund.

I haven't had one or two issues at this Sonic (in Kingman on Stockton Hill Road) I've now had 6 different issues on different days all in just the last month. They are as follows: messed up order-no tots, next no chili, then no ice cream, messed up order again-no cheeseburger, then show up and the place is closed! 25 mins before actual close time! Then this last order, it was messed up AGAIN-no chicken sandwich also waited 35 minutes for food. Not once have I complained but I'm tired of keeping my mouth shut. For the prices I'm paying I shouldn't have to note so many issues.. the best part, is everytime I've called, there has NEVER been anyone that answers the phone, NOT ONCE! I'm not sure who they have working there, but you need to really consider getting a new staff. They clearly can't do anything right. It's getting ridiculous. We no longer will be sonic customers. And I know we aren't the only ones that are upset over this negligence in service. This is an ongoing issue. People, there are better and cheaper places to eat.. This place needs to send their employees through a training class and teach them what customer service is and how to pay better attention to food tickets.