Wendy's

I was picking up a door dash order. Chaotic is the only word that comes to mind. There seemed to be 5 people on duty yet no one was greeting or taking orders. Stood there a few minutes til another gentleman walked in and was assisted before me. I just laughed it off to avoid being the angry loud lady. The order I was picking up was not even started. It took me longer to pick up the order than to deliver it.

Tyrell - serviced myself and husband at the drive-thru window & was pleasant, sweet, and friendly. We appreciated him making sure the order was right and for making it a great experience! We wanted you to know that you’re doing great and please continue to have such a great attitude. He took our order @ 8:01 pm on 2/6/22

We Went to Wendy's in Joppatowne Maryland I went through the Drive thru and had ordered a cheese burger kids meal, a Dave's double no cheese or pickles medium meal, a jr cheeseburger deluxe and 6 piece nuggets. The cashier was really nice and respectful after we got our food I checked and it looked like we had everything went I got the food home 10 mins later we noticed many mistakes. 1 the cheese burger kids meal burger was dry and over cooked looked the texture felt like it had been cooked a day before and reheated, the jr cheeseburger deluxe looked the same as the kids meal burger with how it was cooked. The Dave's double with no cheese no pickles I ordered ended up being daves single with cheese and the.cooks put the wrong burger patty on the burger, the burger patty that was put on my Dave's burger was the same tiny burger you get in the kids meal also was way over cooked and didn't even fit the bun. This is not the first time we have had issues with this location they have have a history of forgetting or messing up food orders. This was the 7th time our order was not up to speck. We stopped using the location for over a year they had gotten better but have slipped back into the old ways. I did try to call the store to talk to a manager since what we paid for did not reflect what we got but no one answered the phone at all. We have given them many chances I would highly advise to go to the Edgewood or Abingdon locations they are prone to less mistakes at those locations. I hate leaving negative reviews for location and I will give multiple chances to a point and I really was not impressed today with the products we received it was not worth the money we paid for the food.

Let me just say Ty is the only decent person working here !!!!!!!!!! Went drive through and the manager on duty was yelling at everyone. They were all yelling at eachother, the manager was saying she was going to hit the other person in their head. Wow just wow 👌 What a God awful mess !!!!!!! Worst Wendy's I have ever been to.