Winters Run Inn

4.0 star rating 6/12/2016

Winters Run has superior crabs and service. (Barbie is great) a must stop and sit place.

I have been going there for with all my friends for over 15 years

Kinda a biker bar, but very friendly and comfortable atmosphere.

After 15 years, still love the place.

But watch who you order from

We ordered mozzarella sticks and when were ready to leave asked for another marinara sauce cup.

Shelly ( my other new waitress) told us that we had to pay for it? Really? , let me get this straight?

We just spent $150.00 for our tab and added 33.3% or $50.00 for a total of $200 and I gotta pay another $1.00 for 1 ounce of a marinara cup. Humm? Really

So when I questioned if this was a gag, since we had been joking all day, I was informed, this is real and if wanted to talk to the owner I may, I am not sure about you, but when I dine, I really don't want or expect a confrontation for a cup of marinara sauce.

When questioned about this, I was referred to the owner who was not present, I became very embarrassed in front of my friends. So I thought perhaps I could rattle her memory that just 2 minutes ago I gave you $50, so maybe you could handle this complex matter, I was told by Shelly, that I could talk to the owner and when i said i am not sure that may not be necessary, her my $50 tip was appreciated, i guess not huh? Too complex to maybe buy me a $1.00 cup of sauce?

15 years of good will is now in question over a lousy portion of mozzarella stick sauce, I believe if Shelly had been thinking just a little outside the box, she might have paid or given us the cup of mozzarealla suce?

I will take this up with owner, since being a patron for 15 years I feel very uncomfortable with referring and bringing my friends ther again

However I still like the place and will follow up on my interaction with the actual owner.

One person should not wreck a 15 year history...

Shame, 15 years of promoting the place and all went bad on one day by one person

Guy Cook

What a shame. I have rarely encountered such bad service as we did tonight. We went into the crab shack without reservations and it was packed. There was a table for 6 empty in the back and a small table near the door. The owner came over and asked if we had reservations and we told him no. We asked if the 2 of us could have the small table. He said "Yeah,but we're kind of busy so it's gonna take a while" like he didn't care if we stayed or left. We sat down and noticed that everyone was already eating,some leaving and only one waitress on staff. After about 10 minutes she finally looked at us and said that she'd be with us in a minute. That never happened.

We have had good service there before from the two or three ladies that usually work there on the weekends. We had never seen this waitress before and it was obvious that she had no experience waiting tables in that type of establishment. We left when she began clearing a table instead of at least taking our drink order. A good waitress will grab something and take it into the kitchen every time they walk by so that they don't have everything to remove at the last minute and so that the guests have a clean space to work with. No such luck. One less place to spend my hard earned money.

We left knowing that if we had gotten her to take our order it would have taken forever to get our food. It is a shame because they do have good food-steamed crabs and shrimp, chicken wings and sandwiches.

Been a while since we've been and it was a pleasure to come back. Jamie and the new waitress couldn't have been nicer and the crabs were delicious. Great seasoning. We will return! Update....3/2022 another great visit. Crabs, shrimp and service were good.

Very Happy Customer and Recommend Winter's Run Inn the service and Steamed crabs were Awsome and Meaty and Full!! Loved my crabs ! Service and yes!! I will come back again and again!! Yes!! Ps!!

Great steamed crabs and shrimp. Wait staff is attentive and check back constantly to make sure you have everything you need. Are polite, pleasant, and easy going. Just a great place overall.