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Contact Information
📞
Phone:
+1 217-243-0076
🌐 Website:
http://www.jimmyjohns.com
📍
Address:
328 E Morton Ave, Jacksonville
📷 Photos (3)
Photo 1 / 3
100%
Google Reviews
138
Google reviews
Some of the worst customer service I have ever experienced. Placed an online order for delivery at 10:40. It did not get delivered until 1:00. After waiting 2 hours to get my food, I decided to go in the store and see if I could get it to go instead. The manager on duty was extremely rude, and the cashier told me “your delivery just left 3 minutes ago, better catch it”. I do not recommend this Jimmy Johns location.
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Google
VERY DISAPPOINTED! Normally very good. But the last 2 times are just out right awful. Stale bread, sandwiches made incorrectly. Missing items from order. Super long wait for delivery. My unwhich lettuce was brown. Paid for items I never received. Will NOT be back.
Google
I freaking love this place. In so many years of ordering I've literally never had a problem aside from the occasional forgotten drink. Walked in to get my food for the first time in forever two days ago and was greeted as normal. Left within minutes with my food. ***** As always.
Google
Went midafternoon my bread was hard as a rock . My boyfriend is diabetic and ordered an unwich got home and the sandwich was on bread. We live to far away to drive back for the correct order....NOT happy!
Google
I ordered online for pickup to be quicker and so I would not have to wait inside the restaurant. I came in 15 minutes after ordering and had to wait an additional 30 minutes for our 2 sandwiches. There where several people that walked in and got there food and left while I patiently waited. The girl behind the counter stated that we just had to wait until they got to ours. I am not sure how they decide who’s sandwiches get made in what order. Great food but terrible service. Definitely my last visit to this location.
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Google
I always love Jimmy! This is the best franchise in the 100 mile radius! I've tried them all and the sandwiches here are hands down 100% better. ...i don't know why....just are! However today I got a new Chicken Caesar Wrap and it tasted good, but I will never get another one bc the wrap just crumbled into pieces when I was trying to eat it!
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Google
Revising my previous 4 star review.... A couple of weeks ago I ordered a veggie unwich. When I opened it at home, the several layers of "wrap" was all rusty. Very rusty. So I decided to just eat the inside as a salad. There was no lettuce insde, just a slice of tomato, a few cucumber slices, and some mayo. I called back to speak to the manager, who was very nice and offered me a credit, which I tried to refuse. He insisted and put the credt on my phone number. When I tried to use the credit today, they told me there was no credit. Done with you guys...I'll be going to Subway.
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Google
Good sandwiches for sure. Our orders are always correct on pickup or delivery, so big kudos to the staff on making sure our orders are right.
Google
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