Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
45/100
Data Completeness
61/100
Verified Dish
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Google Reviews
545
Google reviews
I did an online order. My grilled chicken stuffed crust pizza was made to perfection. My 6 piece hot wings were good, BUT THEY ONLY GAVE ME 5 wings. They are expensive. I am pregnant so I didn’t go back. I just ate the food. The Cheesy bread sticks were a bit burnt, so I will probably just eat the top of those. I GAVE THIS PLACE 4 STARS BECAUSE IT WAS DELICIOUS. THE ORDER COULD USE SOME WORK. CUSTOMER SERVICE WAS OKAY. THEY WERE REALLY QUICK ABOUT HANDING ME MY FOOD, SO THAT WAS AWESOME! The POTHOLES THERE WILL SEND YOU IN A MAZE JUST TO GET TO THE WINDOW. LOL. But overall pretty good. I’d go back. They usually get everything 100% right, just not this time.
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If you want quality food and quality customer service DO NOT order food from here. These people are lazy and just do not care about the food they prepare or the customer. If you want pizza PLEASE consider other options. I'm saving you time, frustration, wasted money if they even accept your order and waiting to get it back once they cancel when you use a card. Just go elsewhere please...
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Google
I was having GPS difficulties and couldn’t get there in time to pick up my mobile order before they closed. I called the next morning and Jennifer was really helpful with great customer service. She remade my order for me and it was hot/fresh!!!!
Google
Pizza was burnt. Cinnabon was burnt. Pizza wasn’t cut properly. My dog wouldn’t even eat that hard dry bread. I didn’t ask for light sauce but it was barely any sauce on it. This has been the worst experience in pizza history
Google
I never recived my order it was sent to another address. I called the location several times no one answered. I went to the location for a refund but was told I could not do so. Also, I called the number they recalled giving to a door dash driver and I called this person, and no answer as well. So I called corporate for a refund and I never got my food and went to bed hungry.
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Google
Hire better employees because the ones there now are so rude. They cancelled my order before checking with me to see if i would rather come pick it up after i waited 2 hours for my order. The pizza hut on highway 80 in Jackson ms is the worst!
Google
This is the worst food experience I have EVER had at a Pizza Hut. I arrived at the appointed time and parked at pick up window for over 6 minutes. I was NOT acknowledged. I left and returned 20 minutes later. I was told by the person at yhe window that orders were backed up. I informed that person that if the order is not ready, then i do not want it. The person took my credit card and returned 5 minutes later. He did not open the box to allow me to check the food. I opened the boxes and was horrified. BOTH pizzas were over cooked and burned. The worker stated the is due was with the stove.
Please tell me why i have to pay for and accept burned pizza because your company has a worn out stove?
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Google
Horrible customer service. Waited 3 hours for an order that I never received!! I called store manager and she said it was out for delivery. Because I got a text an hour ago saying that it was. I live 5mins away and she said yes but I never received it. I’m currently waiting on a refund . No one called or anything to follow up just horrible first and last time I will ever order from here
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