Baskin-robbins

This particular store is a combination of Dunkin’ and Baskin-Robbins. I stopped by in the morning one day and the traffic here in the drive thru was just out of the ordinary. There’s a huge parking lot outside. One peculiar thing about the drive thru is that the line circles around a liquor store, which is besides this Dunkin but don’t worry, there’s proper signs to navigate you to the drive thru. This location was very busy during a weekday morning and the food that we ordered was decent. We had ordered curbside pickup and we got our order in a timely manner. Some coffee, bacon egg and cheese sandwiches and a couple triple cheese croissant. The sandwiches were decent, the coffee amazing but, the triple cheese croissant was not great. Couldn’t taste the triple cheese at all and for the price that they are offering this, I would stay away from it. If you’re looking for a good coffee to kickstart your day, this place would suffice your needs. If you wanna grab some breakfast, I’d advice to try a few items from the menu and decide yourself.

The customer service here, on average, is terrible. The worker who served me today was nasty when I ordered, screamed at me SIR when she was making my coffee and thought I was leaving, and then growled at me without any acknowledgement of my purchase when I took the drink. Maybe it would have been a better experience with on-the-go, but I will not return to order at the counter. In addition, we have ordered the Reese’s Layered Sundae at this location many times and the worker either had no clue how the make the sundae or invented her own concoction that was clearly not even close to what was pictured, different toppings and flavors etc. Very, very disappointed after many visits over a length period of time. I wish them better training for a better customer experience in the future.