Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
60/100
Data Completeness
61/100
Verified Dish
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📷 Photos (11+)
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Photo 1 / 11
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Google Reviews
517
Google reviews
Overall bad experience Don't judge a book by its cover a man looking average can own a construction company while man with tie is a customer service rep. Treat everyone with respect equally. Customers can see it, appreciate our business. Every firehouse I go this location is the only one I feel unappreciated. I always donate not a "Thank you sir" wow. Ungreatful I wonder now if they really do donate, on the receipt It says "food" 🤔 oh and I'm not really big on sauce but I've seen a customer ask for sauce they gave him one tiny bit of sauce he politely asked for one more since he did just buy a Large Sub and the man (mid 40's) gave him a dirty look along with attitude.
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Was there to pickup an online order. Staff saw the online order didn't look right, attempted to call back for corrections, was unable to connect call. Saved order until I arrived asked me if my order was correct, it was not, quickly corrected it and was out the door. Friendly employees, excellent customer service, would highly recommend.
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First time here but not my last. The interior is really cool with of course a firehouse theme. I had the bbq brisket sandwich and it was awesome. I also donated to the firehouse cause and received a really cool pickle bucket
Google
I had the Firehouse Meatball. I had never had the sweet and spicy version. Pretty darned tasty! Friendly and attentive staff and a clean location.
Google
This place sucks compared to other places, food tasted burnt and there was barely any cheese on it. I ordered the cheddar brisket. No other firehouse that I've been too tasted burnt or lacked cheese.
Google
I really like there sandwiches, they taste so good, I usually order the turkey bacon ranch or the club sub. I've tried many of there other subs and they are delicious also. Great place to come eat. My dad loves it to. They also do a thing where if you bring a case of water they will give you a medium sub for free.
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Ordered online and estimated pick up time was 15 minutes. It was ready in 5 and I appreciate that so much being a busy mom always on the go. Great food and good location
Google
Extreme lack of quality control. Sometimes it's great, sometimes it's not. 3 slices of meat for a 9 dollar sub.
EDIT: To answer vendor question: I brought my sub up to the counter and told them about the meat issue. When I asked if they card to remake it, they said they could but it would have the same amount of meat because they slice it in advance (who knows how far...). I have not been back since (nor do I plan to return for a while), so I can't comment on if the problem has been corrected.
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