Wendy's
1000 W Walnut Hill Lane, 75038 - Irving
Recommended by Sluurpy:
2021
#173 of 456 restaurants in Irving
Updated on
Fast Food
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
41/100
Data Completeness
61/100
Verified Dish
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📷 Photos (10+)
+2
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Photo 1 / 10
100%
Google Reviews
949
Google reviews
- very bad and not clean location , very bad rude employees
- I wouldn't trust them touching my food , no one wearing gloves or head cover or proper uniforms
- I wouldn't trust them for the safety of children
- I came to buy food, and all employees were out because they have system outage. I asked when it can be fixed they said it has been like that for a while every day. I told them I have a coupon that expires on the day of visit. they didn't care. the shortest employee said go to another location. I told him I don't have a car.. he shouted WHY YOU DON'T START WALKING OUT OF HERE TO ANOTHER LOCATOIN!!!! I told him why you don't fix your systems? he grabbed something in his hand and run away toward me to hit me with it!!! the other 3 employees hold him while he was saying bad words. he was trying to follow me in the street while I was walking away.
I could report this to the police but I'm leaving it to Karma and management to take him out from this location away.
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Google
Where should I start it's negative stars for this location. The only good thing about it, it was the manager being polite & also the one worker he had. That happened when I was ask to pay for my order which it was already paid for (mobile app) & when I got my order.
-2 strawberry lemonade that tasted really sour & not like 🍓
-Missed extra order of fries
-Missed one order of fries in 1 out 4 meals
-Messed up one burger
-I didn't get any sauces at all. I understand the shortage & stuff but not even one
I was being patience & they took around 20-30mins to get my order done since I got to the drive thru.
One of the workers was on his phone, while working, dressed code poorly
I'm really disappointed 😐 & my order was a mobile order by the way it had all the details. I can understand ya'll short on staff but the one ya'll have isn't probably trained.
I worked in the food industry for 15yrs.. it's not like before kids now don't really care about giving a good service, getting properly trained, caring for the job & list goes on. After covid started things got worse. I do truly appreciate the ones that really work hard let me make that clear.
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Google
I was too early for a burger. The lady on the microphone was so sweet she made me smile. She suggested a breakfast option, of course I had to say OK it was fantastic. Chicken and Bacon do mix wonderfully
Google
The girls that work here are always rude. However, today the experience was worse then usual. They don’t want to do their job and it shows. I’ll rather drive down the street to chick fil-a then to deal with their ugly attitude. 0 stars, hire better people!
Google
Drive through was the only option opened and there was 10 cars in line. Although I placed a mobile order with the intention to pickup inside. Unfortunately I had to sit in the horrible line to receive cold food
Google
They started calling me a liar because I told them they didn’t give me any ghost pepper sauce. I asked for ketchup four separate times and got none. Worst attitudes I have ever came across. The manager seems like she’s trying but she’s getting ran over by her rude employees.
Google
Had a mildly infuriating experience. Mediocre service, drive thru attendant got triggered over the phrase "...is fine" and ketchup banshee copped a tude after she was asked for more ketchup. Do better afternoon shift.
Google
No one in the drive and couldn't get fresh food. Fries and burger taste like it's was sitting out
Google
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