I usually go thru the drive-thru. It's just so expensive now. All fast food is.
I ordered my food online. The site says a 30 minute wait, and that's fine. But then a whole hour goes by and there's still no update. Eventually, it updated and I went to pick it up.
The mature lady with the glasses seemed stressed due to the place being busy and everyone else was moving kind of slowly. She kept her back to the counter while fulfilling everyone's orders. I was impressed by her speed, but not her attitude when she finally turned to me. I told her my order number, and she checked on it. She said it never came through. I had to show her my phone two or three times for her to see the items I ordered. She had them make it fresh because it wasn't in their system. That's fine. I didn't mind the wait. When I got it, it wasn't how I ordered it, so I don't think she actually read what I showed her. That's not too big a deal. I said "thanks very much" and got a distracted "uh huh" in response 😂. That's also fine.
The little lady was moving! She was definitely putting her work in. It's just the verbal communication when addressing customers and attention to detail that she's lacking in. I'll chalk it to them being pretty slammed inside and at the window. I've worked retail for years, so I know to be patient in that situation, and it wasn't her fault. At least they got me the order and they didn't say I had to pay again, or I had to try to get a refund for the missing food.
All in all, it was good. I inhaled it pretty quickly. The lost star was for the malfunctioning order system.
Lot better than Mooresville ever thought about being with there rude manager that disrespect the disabled....
I would like to work at both good kings and get paid video.
I always end up showing up on Jessica's shift and no other store can compare. Food is always hot, customer service is always on point. Crew is well trained and are always smiling. Store is always clean. Depending on who makes it that day the sweet tea is always great.
This burger king is always good, food seems to always be freshly made. I only give it less than 5 stars because it can be out of the way to get to depending on the direction you are traveling on SR67. Also, the drive through can be pretty slow later at night. But stellar service aside from that!
I have never had an incorrect or bad order from this location. Service is generally very quick. There have been dirty tables a few times, when they were not busy at all. However, I am still giving them a 5-star rating because I have never been charged for extra sauces.
Restaurant was clean, service was fast & efficient, too.
Restaurant was clean, service was fast & efficient, too.
The Manager Stephanie is always so kind, she usually works evening/nights..but she also works mornings, store is always clean, like that they always 99% of the time get my order right, This manager needs a raise,! The crew too, Thanks to the whole team! Great Food, our way! .😊
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