Good food, well priced. When dining in felt comfortable. Honestly pretty nice whenever it's empty. That's not to say it isn't pleasant when there's people. Go to for cheap tasty burgers.
First time back since COVID. The owner/manager greeted me and provided a great experience. The food was excellent, fresh and hot!
My food is always good. I typically order my food online to go and it is generally always ready when I arrive. My only dislike is that all of the staff just stare at you when you walk in. No one greets you, they don't look away or avoid eye contact, they don't even pretend to be busy. They don't even respond to questions.. I get a milkshake once or twice a week and this has been the case like 10 or more times. they just straight-up stare at you and don't say a word. Big smiles though 😁 It's very strange
Awesome throw back to the original steak and shake! Fantastic old school feel with amazing fresh made steak burgers and, uh, yes I'll smash an awesome shake with that! Very clean, great restaurant!!
This place is so great now. It used to be awful. Slow. Not very tasty. Terrifying at night. Then they closed and reopened and holy cow. Welcome to 2023, Steak n Shake. I love you.
Order at a kiosk. Receive your accurate, delicious food very quickly from a smiling staff member. Sit and eat in the clean dining room until 10pm! Fear not being riddled with bullet holes.
Places like this seem to only ever get worse and then go away, but Steak N Shake got with it and lives on.
Whoever took the reigns with this one, thank ya! Sittin here eating a double with lettuce, tomato, onion, pickle and Mayo with a Barq’s is one of my happy places.
Surprisingly quick service, but we did go on a Thursday.
You basically walk in and order everything you want on your own using a kiosk screen of sorts at the front counter.
Then they call your number to pickup your food at a table near the kitchen window.
Fountain drinks and condiments are self serve for the most part.
Menu is somewhat limited compared to what I’m used to, and I don’t believe they honor special deals advertised or coupons, but I could definitely be wrong.
All in all… the experience as a whole was less painful than originally expected, and that’s coming from a mom that went to dinner with “grandma” and my 3 kids (2, 5 & 8).
Today 10/27/18 I had a great experience at this location!! I think maybe the manager was working the window but even tho it took longer than usual to get my food .. it was worth the wait :) My burger and fries were great and the gentleman who took my order was very kind!! I can tell he really cared about exceptional service and making people smile :)
I love coming here. This location has great service and the manager is always willing to help. She took me through an entire order at the kiosk to show me how the machine prices change. While also showing me how to pay and which machine takes cash or card. Thank you for your kindness and dedication.
This the best steak and shake I've been to since I moved here in 2019. 7:45p 11/28/23
The food was good and service was fast and friendly. The place was also very clean.
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