Review Chick-fil-a - Indianapolis

UPDATE: Please note that this review is for the Chick-fil-A at 10 E Washington St, downtown Indy, not the one on the IUPUI campus, which Google Maps seems to be referencing. This was my first visit to the new downtown Chick-fil-A, which is located at street level near the mall. In the past, I have gone to the Chick-fil-A within the mall food court, but believe this may be replacing that location. I was told by staff that the restaurant has been open for about 3 months. I arrived about 12:15 pm and it was nice to see a crowd of people patronizing this downtown business. I quickly made my way to the counter and placed my order, which I received while in the process of buying 15 gift cards. Bri, the manager, came out to help Sevastian process my request, and they took the time to double check that the correct amounts were loaded onto each card and then placed them into individual gift card holders! They were courteous and kind, and lunch tasted great. The restaurant is new and very nice. The only potential negative for some customers may be the high nose level, due to all of the hard surfaces, but things improved as the crowd thinned out. The attached photos were taken just before 1:00 pm after most of the lunch crowd was gone. It's also worth nothing that they have a few outdoor tables, but due to the low temperature (the high today was 59*F) and breezy conditions, no one was sitting outside.

This is a university restaurant. It was great and fast service but there is less perks to it. You are not going to be able to use your chick fil a reward. They seem to have less options compared to a regular chick fil a restaurant. Sometimes they close early and their busy times are usually around 5 to 6pm - the time they close. The best time to go to this place is around 3 o’clock.

Fastest Fast Food there is. Also tastes great. Only place I have been that was faster was in London McDonald's, they had foodd ready even before I Paid. Line was 10 wide and 10 deep. Took just a minute.

Cant go wrong with their sweet tea. I recommend light ice.

Much like an airport CFA, the menu is missing a lot of options and the app is not accepted at this location. However, the restaurant was clean, service was fast and friendly, and the food was good!

Always great and if they make a mistake it is corrected with a smile

Always quality all around with this establishment.

Fast service. Limited options on campus in general but chick fil a is the best of them for the price point. Bad corporate policies but shouldn't reflect on individual franchise. Overall 4 stars for fast service and good sandwhich.

Now I love chick-fil-a and the food they make six days a week but, the chick-fil-a in the IUPUI campus center seems to have a hiccup every once in a while. Most instances they will provide a great meal you'd expect from chick-fil-a however, every once in a while I'm left feeling I didn't get what I'd expect from going to chick-fil-a. Sometimes the chick feels like it's been sitting for a while or the fries aren't done quite long enough. These aren't things that ruin a meal but just make it a little less satisfying.

Best place to fill your tummy and satisfy your hunger! While I was completing my Masters and had On-Campus job, this was my go to place to eat spicy chicken sandwich! Great place, great ambiance!

Clean place, Employees greeted you with a warm smile and welcoming words as soon as you walked in, Food came out in an ample amount of time and was hot and fresh and the order was accurate! Needless to say, Worth the stop!

This Chick-fil-a has the following hours during Summer 2015: M-F 10:30AM-2PM In the Fall, they will return to normal hours, which are: M-TR 10:30AM-6PM, F 10:30AM-3PM They do not serve the full menu.