Bari W
Cute little donut shop I stumbled across today when looking for a quick bite at lunch. The pumpkin spice iced coffee was delicious as was my cream filled donut. Cute atmosphere too!
Hugh McLaughlin
So this review is based on an Apple Fritter that my son bought for me while I was in Indy last week. The Apple Fritter was $6 but it was huge (6 - 8” big - see attached photo).
It was big, well made with plenty of apples and the glaze was done to perfection. I really like Apple Fritters if you can’t tell. My son and his girlfriend showed me the other donuts they bought and they also looked good although I did not try them.
Next time in the downtown area, I will make it a point to stop by and visit in person. I need a donut like a hole in my head but can’t resist.
Zac R
Very good doughnuts, truly delicious, and if you're eating them in the shop or are not getting any iced doughnuts, you are good to go and will be very happy. However, as others have mentioned, if you choose to get iced doughnuts they will indeed shove them all in a bag and it will become an icing disaster. The result will be barely iced doughnuts that look really terrible. It's honestly a little dumbfounding. Jack's... Invest in some boxes. You have a great product, treat it that way.
Ronald Woody
Friendly staff and delicious donuts. Visited during GenCon and they could have used 1 or 2 more staff.
Iced coffee was pretty good, but felt bad ordering it because it slowed them down and the line increased substantially.
Jennifer Johnson
Donuts were nice and fresh when I was there early on a Friday morning. The iced jelly was my fave, but I'd probably like granular sugar on the outside vs very sweet icing. The box they came in was amazing and appreciated. Other people liked the other types of doughnuts but all said they were super (extra) sweet compared to others.
Jazmine Baldwin
Best apple fritter I've ever had in my life. I could only eat half in one sitting. Had the other half for breakfast the next morning and it was still delicious. I got the Carmel roll latte as well and it was also delicious. Such a great donut spot. I'll definitely be back next time I'm in Indy.
Toni Torres
It was nice being able to order ahead of time so I did not forget. We had an event a few doors down and I picked up a bakers dozen of donuts and 2 boxes of coffee. It was all very good, on time, and they texted me updates starting a few hours before pick up.
Alicia Atkinson
We are from Pittsburgh and were staying at a nearby hotel. Before our drive back home, we decided to grab some donuts and coffee.
We were very pleasantly surprised. The donuts are soft and fluffy, not dense and heavy like a lot of donuts tend to be. My partner said his cinnamon sugar twist was possibly the best donut he's ever had. My coffee was also pretty good.
Wish we had you guys back home! If we're ever out in Indianapolis again, we know where to go!
Michael Marcus (Marcus 360)
I love Jack's Donuts. Every year, I go to Indy for GenCon and go back Jack's every morning to grab donuts for breakfast. I normally avoid sweets, but this place can't be avoided.
The donuts there are out of this world. If I lived in Indy, I would end up weighing a ton. Jack's donuts are the best I have ever had. I travel a lot with work and when I say the best I mean it.
Karmen Jones
Everybody talks about owner being rude he was absolutely hilarious! He has a strong personality which is great but some may find rude but my daughter and I loved it .he was still polite. Worker was very polite. We are from Louisville. And I wish we were closer the doughnuts are fantastic. So hats off to this shop.
Angie Olejarczyk
Fantastic doughnuts and amazingly large iced coffees (32oz). I will be back over and over again!
Bo Turner
Service was terrible but the donuts were delicious. No donut name tags of what stuff was and when I had a question, the lady was so rude and made my feel like an idiot. Still mesmerised by how soft this swirl donut was. The chocolate part was so soft. I don't understand. I want it for forever and it'll now be in my dreams.
Megan Posey
Donuts were good, place was clean. Service was nice. Right in downtown, just a walk away from many hotels.
Elita Flowers
I don’t know what is sweeter…the staff, their vast selection of gigantic donuts, or my blood sugar level after leaving this place. I DO know that the coffee is always perfectly brewed and a fritter can feed a family of 4 🤗
Luis Herrera
Not the best looking donuts but def taste SO good!! So soft and fresh! Tried glazed and it was good!!
Bri Ana
Jack’s Donuts has thee best cake donuts this city has to offer! Coffee is awesome as well. Neat establishment with nice customer service. Best place to go for a sugar fix.
Lindsey Ruth
We stopped in during the Monumental Marathon and the entire store was packed. The line was wrapped past the door but the wait was surprisingly short and the donuts were amazing! The staff was also very friendly despite the crowds.
Anita Ellen
Great food and beverages at awesome prices! I will be returning! The customer service is top notch. Fast, friendly, and welcoming!
Stacey Umbarger Brazel
We went into Jack’s on Monday. It was my husband’s birthday. The staff was awesome in recognizing and helping to celebrate his day. The donuts here are amazing. Best Jack’s we have been to in Indy.
Seban Helms
Great place, great donuts, great coffee, and great employees!
Alison Crowder
Jack's Donuts are the best and taste better than any others in town! They are my favorite and the people there are so friendly and amazing!
Harry Coleman
Stopped in after work today, if you have sweet tooth and are downtown I highly recommend... Staff is always nice!!!
Todd Fisher
We've frequented Jack's from the original in New Castle to the first franchise in Fishers. West Market does not disappoint but did not have the selection of the others. Not sure if it was just the time of day or not but we're fans of the chocolate pretzel yeast donut and they weren't downtown. Still very good, just not the selection.
Christina Marie
Today was amazing! I went to Jack's around 6pm and was buying donuts for my family, the donuts and custom service were phenomenal!
Kim Sommer
Didn't know this place existed. We were walking around downtown the morning after the Colts loss to the Steelers. It was gray, chilly,.....dead. I mean downtown, not the game; ok, the game too. It was game so awkward even the Pittsburgh fans were going "meh". A game so lackluster my niece thought that everyone in the field had eaten too much turkey.
So anyway we found this place and the people behind the counter were happy to see us and awesomely friendly. The apple fritter my niece got was bigger than her head. And if you get long johns they fill them fresh to order. Incredible!!
I have think this place is something Willie Wonka made as a side project. Made our day so much brighter.
Lynn Marie
Delicious and huge doughnuts! Amazing coffee too.
Lidia M Valvid
This is an amazing place! Not only the donuts are perfect, but the coffee and the customer service is unbelievable!
I wish I could give more than 5 stars! ����������
Teresa Swanson Meredith
Friendly staff, offered suggestions when wasn’t sure what I wanted, Tiger tail was good today!
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