Chick-fil-a

This location has gotten our order wrong almost every single time, including today. I don't remember a time when there wasn't either the wrong food, missing food, wrong sauce, no straws, no napkins, and often a combination of all of these. This is the most conveniently located Chic fil a to me, but today was the last time I'm going here. I haven't had these issues with any other Chic fil a and the convenience of your location is no longer worth the inconvenience of your service.

The Customer Service as usual is GREAT, BUT the food wasn't tasty!! I ordered The Chicken Bowl Combo w/ X-tra Cheese, Chicken, and Eggs minus Hashbrowns w/ a large Lemonade. It wasn't flavorful, eggs watery, Chicken was hard, cheese bland. I'm going back, this visit I feel was just an off day for them to me.

I feel as though a part of the Chick-fil-A experience is the great personalities their front of house workers have. 30 minutes ago my partner and I went to this Chick-fil-A drive thru for a quick breakfast and had the worst experience with one of their workers. When we pulled up to the drive thru she was standing outside with her iPad. She did not say one word to us when we pulled up. She didn’t greet us in any way. I get a better drive thru greeting from McDonald’s workers than I did from this woman. My partner started ordering since it was obvious she didn’t want to speak to us. She asked for his name at the end of our order, as every Chick-fil-A worker does, but I guess she didn’t know how to spell the name Ragan so she put a question mark on the receipt which made the worker in the window have to repeat our order to us in order to make sure it was for us. There was not one car behind us so I’m not sure why she didn’t just ask him to repeat his name for the ticket instead of making her coworkers job harder in the window. I was going to say something about her very odd, rude, unwelcoming attitude to the worker in the window but didn’t feel like bothering him as he seemed busy. I wasn’t going to write a review until I saw that her name was on the bag. I would highly recommend y’all move Valerie to the back of the house or train her on basic steps of service before putting her back in the drive thru where she has to encounter people of all sorts. Her judgement shows extremely well on her face.

This is my favorite Chick-Fil-A, and my go-to spot when I'm on this side of town! Recently, I contacted the restaurant to let them know that there was a problem with my order. Showcasing superb customer service, the director, Wesley, was able to help me fix my order. Overall, the staff here are amazing and I cannot recommend this Chick-fil-A enough!