Longhorn Steakhouse

Completely ripped off.. if you order a 20 oz beer they will get you a 16 oz. I asked for the manager and never show up... if this happens with alcohol I'm pretty sure you don't get the portions they advertise. I just paid for the beer I drank and left. They claimed the glass was 20 oz but it's completely evident that is not since I completely filled up the 20oz glass with the 16 oz beer. I never mind to pay for what I get but I don't like to get ripped off. 😕

This location was busy during main lunch hours on a Monday, when I came in. Promptly led to a table, I ordered a medium well "Outlaw Ribeye," with crispy brussel sprouts. And, added soup: shrimp & lobster chowder. The quality of the steak itself was excellent: juicy, tender, and a good size. The gratis wheat roll deserved commendation, as well. Yes, this review wouldn't have been written if no other issues was about food. First problem: only half of my steak was prepared medium well. The other half was more medium rare. Basically, a bad rush job. Next, the soup: at just $2.99 to add, I wasn't expecting much. Especially, shrimp and "lobster" chowder. Those quotes are on purpose, because the lobster pulled a disappearing act—could be some molecules were there. It reminded me of that pricey seafood joint in Seattle that offered a crab salad consisting 100% of krab. And, my chowder had more of a stew consistency. The last fault on another food item assured my deduction that there were lousy, inept cooks in the kitchen. Because, most of the brussel sprouts were burnt (see photo). Dark orange to brown, friable, extra bitter. Additionally, they were over seasoned with sugar, because why not? I salvaged about three sprouts and left a full dish uneaten. The remaining issues were with service & silverware. I'd chosen to drink water and was asked if I'd like lemon (inside). I replied yes. I was given water without. When I reminded my server, instead of "sorry, I will get you another water" or "apologies, I will get you some lemon," I got a curt "OK" and later a cup of four lemon wedges. Which is akin to: "take all of these and shut up about it from now on." My server also forgot how to smile, as a job requisite. Possibly not, however, because there was a cheerful attitude in his interactions with known customers/associates. The silverware gripe? No butter knife. It was comical/silly to hold a huge steak knife and lift butter morsels. Again, I would've ignored service and not written this review. Unfortunately, there were too many other food specific faults that dragged down a great steak.

Ordered the hamburger steak medium. As you can see in the picture it was under cooked. I noticed it on the 2nd bite, and for the 1st time in my life I sent something back. About five minutes later the server brought the plate back with a new baked potato, and the same hamburger steak more cooked, it really looked blackend probably because of the gravy. I asked if they took what I had taken two bites of and put it back on the grill, and she said yes that's what we do. It's funny they all wear a mask, but will take food with your germs on it and put it on the grill and use their utensils that they are cooking other people's food with. I asked for the Manager to ask about cooking food that I had already taken a bite of, and like the server she said it's what they do. I said it's disgusting to think you use things that could have touched something that may have been in someone's mouth. She said the health department allows them to cook food that is sent back. I sent it back, my wife finished her salad, I paid and we left. Maybe it's just me but to serve something so undercooked is bad, but then just take something that had clearly been eaten off of and touch it with anything your cooking other people's food with was disgusting. And what was even more puzzling is they gave me a new baked potato.

The Lunch Menu is well-priced, with the Dinner Menu being over-priced. Service is usually on point. We have not had a bad server/hostess here yet. In fact, we had some confusion the time before our last trip here, and they were very accommodating and attentive. The French Onion Soup is excellent, as are the hamburgers!