Round Table Pizza

Called to ask a question on June 16 between 4 and 5 pm and Lady on the phone didn't even bother to let me ask the question. She said we don't take orders, but that wasn't even my question. As I was about to ask if they had a salad bar already, she said again we don't take orders and banged the phone. Hope their customer service improves.

My issue with this round table is they hardly ever give you ranch or cheese and peppers. If you ask, they give you 1 of each most times. I bought an extra large pizza and 12 twists. Seriously, 1 little ranch for all of that? The only one I ever have issues with. I've considered going to a competitor chain bc of that one reason. It is just this store.

I'm updating my rating from 4 to 1 star. When I called today to try and place an order a guy picked up and could not hear me. After calling back he disconnected the call. He hung up on me 4 times after that. Also, pretended to not hear me when he did answer the call. 🤬 Update, had a friend call and had no problem speaking to someone. Disappointed.

I have always held Round Table at the highest level. Today I am extremely disappointed. It was the worst pizza that I have ever had. It wasn’t cheap it was $31.86 for a large pepperoni. It was so dry because there was hardly any sauce and hardly any cheese. They also skimped on the pepperoni. People order pizza because it is very satisfying and they don’t want to cook. I am so disappointed, I’m still hungry.

Currently sitting outside the restaurant looking for somewhere else to eat. I ordered food online for pickup and they put an extra order of twists with my food. Instead of using critical thinking skills and just comparing my order with the items she took out she stood there staring at my food then finally went to ask the person in charge about it. He then told her they just made extra twists on accident and for her to just give me the items I ordered. She came back to the register and pushed my order towards me not saying anything so I asked if it was okay and she couldn’t hear me so I just left with my food. My mom started eating my cinnamon twists on the way home and before we even hit the freeway, she said they tasted burnt. They were in fact burned on the bottom so I went back to either exchange or return them. Then I got the same girl with the same artist use and she just told the guy to do a refund on my whole order. I checked my account to see if it was still pending and no refund had been processed so I ended up bringing back all the items from my car back inside the restaurant. I’ve always had better experiences with this location as opposed to the one in Pinole or Vallejo, but now I have lost all faith. Especially since they weren’t washing their hands or changing gloves between collecting cash and handing out food during a pandemic.