Panera Bread

I went to this Panera later in the afternoon, and asked for a Cinnamon Crunch Bagel. Unfortunately they were out, but a very nice Panera associate (Liv I think?), helped me pick a better alternative from the bakery. It’s great interactions like this that will always have me coming back to this Panera!

My dear friend took me to lunch here today. He had to use his gift card. He ordered a steak & cheese sandwich which came with chips. He got sweet tea to drink. I got a cinnamon roll and an iced coffee. The cinnamon roll was a good portion covered in very, very, very sweet icing. I should have asked if it could have been heated! That would have put it over the top! The iced coffee was delicious! Just ice and black coffee! (Did I mention how sweet the cinnamon roll was?) My friends sandwich looked and smelled delicious. He mentioned it had a horseradish spread in which I would have really enjoyed! I haven been to PB in many years. I'm gonna have to put it back into my rotation again. Staff was friendly & Professional. Restaurant was clean and neat. Parking was a lil tight but there is plenty of parking close by. Parking lot was clean.

I spent 18$ for them to give me the entire wrong order. I ordered a pick 2 with a grilled cheese and chicken noodle soup and a chicken noodle bread bowl. Didn’t get the grilled cheese or the bread bowl. Got 2 half filled cups of chicken noodle and a cup of mac n cheese which I did not order. I will never be coming back, the order is almost ALWAYS wrong at this panera. I don’t recommend going to this location at all.

Ordered online 1+ hours in advance of pickup. When my order was brought to the car, I was told they only had 1 of the 5 muffins I had ordered. They offered to substitute or refund. I should not have been able to order items that were unavailable OR I should have been notified well before arrival my order could not be filled. Unimpressed!