Jack In The Box

According to their hours posted, the drive thru is supposed to be open 24 hours. I've gone twice in one week after work around 4am. The first time the worker stated they were closed for maintenance for the next 30 minutes. When I gave them a second chance this morning, I noticed 2 dressed workers sitting in the dining room watching me as I pulled in. A recorded message automatically played over the speaker saying they weren't taking any orders due to maintenance. Very frustrating. Don't advertise your business as 24 hours!!

Ordered through the app. Burger wasn’t done, or even made properly. No sauces were included, even though I asked for some. Egg rolls and fries were okay.. a little cold which isn’t a huge deal.. but I paid 21 bucks for fries, egg rolls and a chocolate cake, that wasn’t even what I ordered but I’m assuming they were out of cheesecake. I’ll refrain from ordering from here in the future.

The Menu says Breakfast is served all day, but when I went the lady said they are not serving breakfast. A fish stinks from the head down. Who is managing this place???!!! Management will get on here and apologize to everyone that has left a complaint instead of correcting the problems. If this place is not going to be operated like it should and according to what is posted online and on the menu board, it needs to shut down, and be completely demolished so a new restaurant with employees that actually want to work can be put in its place.

Terrible service. Waited for 10 minutes next in line just to make the order. Food allergies were not taken in consideration. Asked specifically for no onions. Burger was smothered in onions. Two bites were taken before finding out. Called and said there was a big mistake made. Asked for the names of the people working and I was hung up on. Called back with no answer.