Red Lobster

This was our first time visiting this Red Lobster location. We've been patrons of Red Lobster for years and I even worked at another RL location down in the Atlanta area as a hostess many years ago. We were able to make a reservation for 6:15pm on a Friday for our family of 5. We are glad we did call ahead about an hour and a half ahead of time because our wait was very minimal when we arrived. The food was delicious as always. Our children had the lobster tail and popcorn shrimp entrees from the kids menu along with the raspberry bay smoothie and cherry slushie. This was a true family night out so we let them indulge a bit. My husband and I shared the date night platter which was a generous serving of two lobster tails, two sirloin steaks, two shrimp skewers, bacon macaroni and cheese along with 2 sides. We also all shared a slice of the meyer lemon cake. Our service from Brandon was good and we appreciated his attentiveness to our children when they wanted to order for themselves. The only negative I'd say we heard was 2 servers in the area around our table were loudly bickering back and forth about whose section was being seated and which table was hers. It seemed to be mainly a female server upset about either being double sat or not knowing which table what which in her section. As a guest this was definitely an awkward exchange to be listening in on as we were trying to enjoy our night and having been a restaurant manager of another restaurant many years ago, this type of thing definitely wouldn't fly with my staff. I also believe the manager was the one who dropped off our check at the end of the meal because we used a gift card to pay part of our balance and I was a bit surprised that I believe I saw 2 managers near our table that evening and neither the one who dropped off our check nor the one we saw walking through our area bothered to ask how our evening was going. Again, this didn't put a damper on the evening as a guest, more an observation from a former restaurant manager who made sure to be as attentive as possible and if I were the manager who had to run the check to the table I definitely would have made it a point to engage in some friendly conversation with the patrons. Again, overall, good experience and we would go back to this location in the future.

The food was delicious however there were a few complications. I intended to come here a few days ago but had left due to a 40 minute wait while it appeared as if the restaurant was barely running at 50% capacity (likely due to the staffing shortages). Dining at Red Lobster has always been a family tradition around the new year so we are still glad to have ate here.

We went here to take my mom out for her birthday.we waited 60 minutes for a table which we understood, the times we are in everyone is short staffed. Unfortunately it got worse from there, no happy birthday from staff except the bartender- he's awesome. Our server was saying how they've been with the restaurant over 6 yrs and yet items from our order were not brought to the table or not made at all. My 4 yr old was the last one to eat (just wanted butter noodles) ...my coconut shrimp was overdone and they were out of Pina colada dip. Our server had to take it from the to go station. My husband paid for live lobster and it was slightly over-cooked- tasted rubbery. We usually have had stellar service and food but not this time.

I’m giving this location 5 stars because not only did they correct the mistake of a few missing items for our curbside pickup but they also made up for it. Mistakes for pickups happen at every restaurant but not every place shows a good attitude when this is brought to their attention. The Food was warm, tasty and exactly what i expected from Red Lobster. Staff very friendly and the manager had shown me excellent customer service. Btw the last few times i came for curbside i had no problems either. Generous portions.

Food was okay but nothing to write home about. I miss the nice touches of customer appreciation. Server was adequate but no warm fuzziest for a better tip. No funky bibs anymore. Lucky to get a lemon wedge. Lots of money for a plate filled with noodles and rice. Ill go back but miss the days when they were so busy you had to wait in the parking lot