Grandview Buffet

What happened to this place??? Food is blah and the guy at the drive through whom I assume is one of the owners has a terrible attitude, not friendly at all. Every time I go through this drive through I’m greeted with the same unfriendly attitude. I try to give places more than one chance because sometimes people are just having a bad day, but this is ridiculous… I know Covid really hurt restaurant’s badly and maybe this is partly why the attitude is poor, however presenting yourself to your customers in this manner is not how you make your business grow, I can assure you that.

I don't stay far from this establishment and I've been here twice.First time I went, I ordered shrimp fried rice. The shrimp was NOT clean. But It was my first visit so I gave it a pass. Second time I ordered shrimp with lobster sauce, absolutely no flavor at all even when I added seasoning. The shrimp once again was not cleaned and very over cooked..I called to get a refund or to get something else and the manager was very rude about it. Did not offer any type of refund, reorder or anything. Although it is very close to my residence, I'll take my chances and drive elsewhere. I will definitely continue to take my business to CHINA STAR in Raymore.

I never ate here before & I never will Service it so important to me. The guy in the drive-through was extremely rude And I did not feel comfortable consuming anything out of that building. It was really that bad. I studied the menu online before I left home to get my food I wanted the drive-through special and when I asked about it he became very hostile. I put my car in reverse and he closed the window without missing a beat. I think he’s used to people turning down his restaurant because of his nastinesses. My dash cam recorded it but I can only upload pictures

I've gone to this place a few times and each time the food has gotten worse. I usually buy fried rice, but this time I decided to be different and purchase the chicken curry, big mistake! The curry sauce was runny, the chicken was overcooked and dry, the veggies were peas and carrots from a can, and the biggest issue, instead of potatoes, they added French fries. The main issue I had is that they refused to fix the problem. I do not live in the area, I just stopped by before I went home so I didn't notice what the food looked like until I got home. I called to ask about a refund or exchange if I brought the good back with my receipt and the lady that answered the phone responded, "that's not French fries. We have to fry the potato before we put it in there. We don't give refunds because we can't resale it. There's nothing we can do". As if I don't know the difference between French fries and fried potatoes. I've have curry from a few Chinese restaurants and I've cooked it a few times myself. This was not cooked properly and they refused to remedy the issue. I will not be purchasing from the restaurant again and I do not recommend it to anyone.