Our visit today was nothing short of delicious...and delightful. 🎈Avril, the manager, took excellent care of our order, beginning from the moment we were warmly greeted upon arrival, to receiving our order- which I have to say far exceeded my expectations of a sandwich! 😘 My brisket and cheddar cheese sandwich was a warm, moist, tasty combination that left me fulfilled and happy. (The impressively wide assortment of hot sauces is a plus!). I’ll definitely be back! 🛫
Sandwich was delicious service was great will be back for sure can't even compare to subway sandwich was loaded with meat and reasonable priced
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Update: the owner got in touch with me regarding my issues. She was contacted by customer service originally but was given incorrect information. After we were able to speak, she was able to locate the transaction and I promptly received a refund for the extra order. She was very friendly and sincere about correcting the problem. Overall the staff at the store has been very pleasant and the food was good. The only major issue is how terrible the online customer service is, although the individual stores can’t do anything about that. I highly recommend stopping in to this Firehouse if you are ever in the area!
I placed an online order on August 2, and the system defaulted the order to the next day. I went inside and placed my order again, paying in person. I immediately contacted Firehouse online as well as talked to an employee at the store on August 3. The online customer service told me there is nothing they could do but they would forward the issue to the store. It is now September 24 and I have not received a refund nor can I get any help with the matter. My meal that night cost me $120 for four subs for my family. Sixty dollars is a lot of money to be out right now. It is unfortunate that Firehouse seems to be okay with defrauding their customers.
Stephen is absolutely fantastic. I had a little trouble with my order tonight and it definitely was a pain for you guys, but he got things going for me perfectly and figured everything out. All with a smile on his face the entire time. He is the kind of employee that keeps customers coming back. Praise this man whenever you can, he’s one in a million
This a great location, very busy. Not a lot parking but well lit. Access from the street is tight. However, very clean and they follow all safety covid protocols. Very easy menu to use and medium priced. Indoor and outdoor seating. Curbside pick up and webpage. Food is very tasty and get you het a lot on your sandwich. Chips and soda fountain. Nice atmosphere and cool wall fixtures. Very highly recommended.
Get the Italian sub, It's great. I like this location better than some of the others. The staff are nice here.
delicious! great experience! felt welcomed coming in, both employees were cheerful! firewomen restroom was super clean!
The sandwiches are good but the price is too high to eat there regularly. It's almost $2 more for a large sub at Firehouse than it is at Subway. The turkey bacon ranch is the best sub, in my opinion.
Nice location, clean. Helpful and polite staff. Worth a visit!
Eat here all the time. I've yet to get a bad grinder.
Employees are nice and fast.
Love this place Great subs and the people in there remember you quite well if you come in often so stop by great neighborhood great location great food
We love this firehouse location! Our Minor League players participated in a Community event and this local firehouse subs helped cater and provide lunch for our players and the additional workers. Management was so easy to work with and they went above and beyond!
-Milwaukee Brewers Spring Training complex
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