Panera Bread

If I could give no stars and still be able to leave a comment I would. I found a nail in my messy put together sandwich. My husband had a half of a chicken salad sandwich and it was constructed so sloppy that he couldn't eat it as a sandwitch. We are traveling so we couldn't turn around and when I called no one answered the phone. It wasn't busy when we were there, we were the only ones being waited on and two people walked in 5 minutes after we placed the order so there wasn't a rush. Obviously I didn't finish my sandwich after I spit out the bite that had the finger nail in it. Nasty Nasty Nasty. Poor quality, poor service, don't waste your money if you actually care about the quality of food you are receiving. The GM needs to take notice of the staff and ensure there is quality check process in place. Someone isn't happy with their job and it shows.👎👎👎

First things first, we walked in to take our order. When we did, the man working the register was very friendly, which was good. We got a yogurt parfait and a cinnamon bagel, got our pager for the other food and sat down. Our food was ready very quickly, but they accidentally messed up our order. Again, the people were very friendly, but as it turns out the man at the register rung it up wrong. Two of us had ordered the same thing, but we only got one and something else. We told the people working the back that we had ordered two of the same thing, but they said that the one we got was their last one. We sat down with our food. The cinnamon bagel was DELICIOUS but I can’t say the same for the honey walnut cream cheese. They also used plain yogurt for the parfait (huh?) but the other food was fine (ish).