A lot of things have changed.. A LOT! You come in and order your food and pay, at on these "kiosks" and given a number, when that number is called you go pick up your food at the window. You also fill and refill your own drinks. You can go in and eat and leave and never speak to anyone that works there as long as you have no issues. Several things have been removed from the menu, including shakes. Sadly It's just not steak 'n shake any more. With that said, the food is as good as ever (what's left of the menu) and the staff are very friendly and helpful. I think I may just be driving through for now on.
Just went through and got 3 double cheese burgers and they came out relativity fast the food rate great. The lady was so polite. 10/10 experience over all
After living in two other states for 10 years with no steak and shake restaurant things sure have changed.
Now you go in and order at a kiosk and pick it up at the counter.
But service was great and the food was even better than I remembered.
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