Pleasant staff, fries were great, but the burger was small and not what I remembered from my youth. It tasted precooked. S&S no longer offers malts, which is why I went. Overall disappointing
A lot of things have changed.. A LOT! You come in and order your food and pay, at on these "kiosks" and given a number, when that number is called you go pick up your food at the window. You also fill and refill your own drinks. You can go in and eat and leave and never speak to anyone that works t
Weird experience. We dined in. There are no cashiers or servers. You order your food from a kiosk, then find a seat, you get your own drinks and you pick up your food from the counter when they call your name. I really miss the service you used to get and the interaction with the staff. Otherwise th
Food was very good until my husband bit into his chili Mac and about broke his tooth on a piece of hard plastic! Idk if it was a broken piece of a utensil or pan, but when my husband went to show the employee to let him know maybe they should check their batch to make sure there were no more pieces
Just went through and got 3 double cheese burgers and they came out relativity fast the food rate great. The lady was so polite. 10/10 experience over all
After living in two other states for 10 years with no steak and shake restaurant things sure have changed.
Now you go in and order at a kiosk and pick it up at the counter.
But service was great and the food was even better than I remembered.
Nasty bathrooms with greasy wet floors and safety completely disregarded for the customers.
The kiosk are a horrible idea! We spent nearly 20 minutes at the kiosk and the crew just ignored us.
The food was mediocre.
Not coming back.
Patties are thin. Way to much ketchup and mustard. Condiments were fresh and crisp. Milkshake was good.
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