EDIT: I spoke with a manager who was completely amazing on the phone with me. She had me bring back my order and is in the works of remaking my whole meal. She also noticed my small children in the back of the car & brought out a fruit punch for them. She went above and beyond to make this right. THANK YOU SO MUCH!
This KFC is hit or miss. I'm a common customer because KFC is one of the few places that both of my children (and myself) love. When everything is fresh, it is fantastic. However, when it's not fresh -- like today, it is extremely bothersome. I paid $25 for food that has been sitting for who knows how long. The chicken is dryyyy. And the macaroni is burnt. $25 is not something I like to spend lightly on a meal for my family. So when everything is disgusting, it can really upset a regular customer. I even asked if it was fresh and I should have known better by the slight hesitant 'yes'.
The manager made sure to have fresh legs and thighs for me since my order was short. I had to wait,but it was well worth it because it was all fresh, the biscuits too! And she offered me a free.dronk while I waited!
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