Binghampton Bagels

While their bagels are very tasty,, the reviews seem pretty much in agreement that the lady at the register is as RUDE as can be. Today was my last straw. After clearing her right ears with her right index finger, she took my order with same hands. Was going to say something but there were other people on line and didn’t want to make a fuss. She then threw my bag of bagels to me after I paid. When I shook my head, I think she realized what she did. Today, apologized. Too many red flags with this bagel shop. I wonder who owns it. Complete mismanagement.

I had a very bad experience today, the lady working behind the counter is extremely rude and refused to allow me to change my order for the fresher products just out of the oven while I was there. This used to be a great establishment but has declined dramatically in recent years particularly because of the customer service. There are many other good bagel options nearby and thus I would strongly recommend avoiding this place specifically because they refuse to provide customers with the best products. Try Lemoine Bagel nearby it's a much better option.

Rude staff! I agree with the host of other reviews. The last 2 bagels with veg cream cheese were dissapointing. The last one was tough and made me think it was from the day prior. Todays was tasteless and the cream cheese sour. I was already on my road trip or I would have returned. We used to call this our favorite bagel place. I don't know what changed here, but my change will be to not return.

Absolutely the rudest staff I have encountered in a store. No one in store and I tried to order she told me to wait and walked away. After waiting a while I walked out and some girl followed me out laughing. I guess she was laughing because walk with a cane. Never going back again If I could give negative stars I would

Used to go here all the time a couple years ago. Went this weekend and got a breakfast bagel, along with the turkey brie wrap and California avocado wrap. Paid and waited. Apparently they didn’t have avocado - no offer to replace it, no idea as to what else to put in. So I asked them to throw in bacon instead. They also didn’t have Brie for the turkey Brie - no offer to replace it, no idea as to what else to put in. So I asked them to replace this also with bacon. It was at this point I was told they couldn’t replace any of my items because bacon costs more than avocado or Brie. So I told them to cancel both and refund the money and was about to walk out when the cashier gives me the California wrap and says I should pay for it because they already put the bacon in. So I duly paid, got a refund for the turkey Brie and went to eat my hard-earned wrap. Kicker was, my wrap didn’t have any avocado or bacon. Honestly, if they just offered to replace the ingredient with something else instead of the attitude of, “we don’t have it so too bad here’s what you ordered without the avocado and cheese” I probably would have been happy. But then to go home and find the soggy wrap without what they said they did was a bit tough. The bagel was Okay. Much worse than it used to be. Wouldn’t go here again.