Cicis Pizza

This place was great before covid-19 happened. Then the longtime manager quit and the quality of the operation as a whole went down hill. The last three times my family went here were consecutively worse than the last. Once there was pizza with sauce around the edge of the pizza only with the center 3/4 and very dry and with over cooked cheese. The time today the place was fairly busy and they had no pizza ready for the 5 o-clock crowd. We showed up at 5:20 and the counter was bare except for a few pieces that been under the heat lamp for a long time. The staff in the back was cutting up like teenagers at highschool and ignoring the customers. The best part was when another one of the customers called my wife a b--ch because she waited at the counter to get pepperoni pizza for our son whose birthday it was and wouldn't let her cut in front. So with all that we will not be returning to this CiCis pizza location. The corporate rep needs to do a quality assessment on this location.

The fact that i have to give even a single star is overly generous. The buffet had 2 hot pizzas on it, the rest were cold and dry and genuinely terrible. The counters were disgusting on both customer and prep side. The entire restaurant was super dirty. The "walls" between booths had a thick layer of dust on them. Not to mention the salad bar had a few soggy and soaked cucumbers, croutons, and a little bit of old browned lettuce mix. 0/10

Pizzas are good. My complaint is with the yuckiness of the chairs. Next time you are at this restaurant, look closely at the back of the chairs. It is gunked with grime. It's really sticky. They make you wear plastic gloves when handling the utensils, im guessing it because the furniture doesn't get cleaned too well. Why wouldn't a restaurant clean everything properly? The bathroom is very bad. This reflects poorly on its owner and cicis pizza. The decal on the window says, "proudly managed by Katie Jones". Mrs. Jones, please look into hiring staff or a professional cleaning team. Thank you.

Since covid they have new rules. They now serve you and the buffet is covered with plexiglass so u can see the food but can't pass on germs. They were all nice and attentive. Food was fresh at 11:30am. They serve you food and drinks while wearing masks and gloves. Everyone is required to wear a mask when standing and walking around inside. You can remove masks once seated.

The price went way up. I could have taken my family to an actual restaurant. The last time I went there the drink machine was broken. Some customer threw his plate on the ground while complaining about something else.it was just ok . I always enjoyed going there before. Everything seems clean and the employees seem nice.