Marco's Pizza

I walked in to pick up my pizza and noticed that the man who was making the pizza had on no gloves… which is very unexceptional in this day and age with everything else going on. I called back to report it to the manager Terryn and she said he doesn’t have to wear gloves because they use 500 degrees ovens… oh on so go there if you want unsanitary food and service…

I was the only customer in the restaurant. I was surprised there were no cars in the parking lot and no one in the actual restaurant. There were four or five employees. The food was okay, the wings weren't quite ready when we got there, even though we ordered ahead. The person who rang me up was nice.

Highly unprofessional whoever is answering phones on July 7 at 940 p.m needs serious retraining. He gave me three different prices for the wings and after I decided I didn't want it because of the confusion he just banged the phone without an appropriate goodbye or apology for all his uncertainty. Never again!

I will NEVER order pizza from Marco's again! Tried to place an order online around 6 using a 30% off coupon they emailed to me. I could not check out without putting my address in. I'm not a " new customer", and after several attempts, I called the McPherson location and spoke with James. He said there was nothing he could do because the offer came from corporate. "So, let me get this straight...the offer comes from corporate but the food comes from you and there's nothing you can do to honor the 30% off?" I asked. He said "no", so I went back and ordered without the discount. To add injury to insult, the tracker said delivery would be at 9:20!! It wasn't even 7:30 yet! So, at 9:28, I call the store back and speak with James, again. He says the order is just now coming out of the oven! Really people!!!??? In a business world where customer service is everything, count Marco's out. Even James should have known how to handle this situation. What a shame!..................................Okay. Update. I finally got the pizza at around 10:30 last night. The driver was so apologetic! We were told that the delivery person would clock out at closing and then deliver our food! Never again James! Maybe you should read or re-read the bad reviews your store has had and see what the problem is and how to fix them.