Ramen Tsubaki

I used to love it here, have been often since the day it opened years ago. The service has taken a nose-dive. I had a bad experience in which I came for dinner and the waitress would not even acknowledge my presence. She was on the phone and would not even look in my direction. Every table was covered in plates and food except for the one closest to the bar, where she could not see me. I took a seat and assumed maybe she would come over eventually. After 10 minutes I poked my head in the back and eventually she came over. No apology for the wait or anything. I eventually ended up leaving as I was fed up with the experience. I want to note there were only 2 other customers that night, who had already gotten their food, so they weren't exactly swamped. I went about 2 weeks ago, having given the place a break, hoping this was just a bad night for them. My waitress barely seemed to speak english at all. I was not provided a utensil for my entree. I was nearly done with my entree before the appetizer came out, and I had to ask for an update about it. When the appetizer did come, I wasn't provided a bowl for the sauce. She never came by to re-fill our drinks. I don't recall her checking on me once. I want to state as well I was one of 3 customers there that day, so it's not like they were busy. The worst service I have ever received eating out. I won't be going back.

All three of our ramen were served warm but I’m not completely sure if it was sitting for a while before it was brought to the table. The ramen I had was decent but not really memorable. Frankly, pretty mediocre. The takoyaki was under cooked and the gyozas…meh. My kids chicken dishes came 15 minutes after we received our warm soup…order was forgotten in my opinion. It wasn’t busy in the restaurant either. Been here twice and left disappointed both times.