Longhorn Steakhouse

8/2021 Absolutely the best steaks we have EVER eaten! They were amazing. Everything there was fantastic. Our server Karla K, was amazing. My wife has a dietary restriction, and she made sure to handle her things special and took great care of us. Unfortunately we were traveling through, or we would make this our regular stop! See you all next time!

The entrance to this restaurant is placed in a weird spot facing a very busy street. We were greeted (if you could call it that) by a young girl that seemed to be put out to have to greet us and sit us. The place was not busy which was a nice change. The food and our waiter were good. So much food! Great steak and ribs… stuffed mushrooms were delicious. We were enjoying ourselves until they seated two couples next to us with a screaming kid and I mean screaming. Why did you have to do that?! Ruined our whole experience! It was around 9 at night and this kid was hungry and tired. So called parents nowadays. Expensive but our food and waiter was excellent. Didn’t have to ask for a refill on my drink which I like. He just brought it to us… give your wait person (he or she) a good tip if they serve you well.

A few years ago I had the lamb chops here, and went in when I saw they had returned to the menu. Last time I was surprised with their quality. The presentation and execution was what I would have expected from a much nicer restaurant. Our experience today was quite the opposite.. We arrived shortly before 4 on a Sunday, and the restaurant was not busy in the least. Our party of 5 was told by a male manager with blonde shoulder length hair, that we would have a 15 minute wait due to lack of servers. We became annoyed as we watched a party of four and a party of two get seated before us while the manager and a greeter did next to nothing. It was a half hour before we were finally seated at a table which had been open the entire time. Our server was quick, polite, and capable, but unfortunately it seemed no one else in the restaurant was. All the proteins came out overcooked, on plates drowned with grease. There were soggy, grease soaked fries and incorrect sides. Most of the lamb chops were a quarter inch thick, well done, tough, and chewy. One out of ten was half an inch thick and cooked medium, the temperature which is the standard for lamb chops, but one out of ten isn't good. They were also smothered with a basic gravy when the description called for a roasted tomato herb sauce. Everything was oversalted. I attached a picture of our pup, who usually inhales anything edible in a split second, timidly licking a leftover piece of hamburger which she refused to consume. I used the term 'dogs dinner' to describe our meals at the restaurant, but she proved me wrong. The salads and Texas Tonion were good. The experience reminded me of why we have been sticking to reliable quality establishments such as Doolittles, Porter Creek, and Osaka for our meals out. The corporate team definitely cares, however, and responded abruptly when notified.

I am not one to write reviews, but I cannot say enough good things about this place. I have never had a bad experience. There will be times when I dine in, and my steak isn’t cooked exactly how I want it, and a server always notices, as I’m not eating. They never hesitate to replace it, a manager runs it out, apologizes, and TAKES CARE of my meal. It’s happened twice- it truly amazes me. Tonight, my spouse was on his way to Longhorn to pick up my to-go order, and he got T-boned (no pun intended). They had to await an ambulance, fire trucks, and police. I was home with my kids so I couldn’t go pick my food up, and my dad offered. My food was done about 30-40 minutes prior and when I had called and explained the situation, the staff was amazing and remade my food for me, so it would be fresh and hot. I cannot say enough good things about this place! Thank you guys so much!