Firehouse Subs

both times I've visited here, they told me I could get all turkey at the register and put ham on my sandwich (I don't consume swine lol). Not a big deal as I'm not allergic or anything. 1st time, they remade it with turkey. Second time, I had them remake it vegetarian since I used t-mobile deal for an Italian sub and they aren't allowed to substitute turkey. Can't lie, the veggie sub was still bussin😂

I really liked this place. First time being here and I was not disappointed. They allowed dine in, which is nice. Very spacious and easy to get in and out of. The staff was nice and the food was made decently fast. Plenty of different options for drinks and their sweet tea is pretty good as well. I got a medium sub and it was about the right size for lunch. I would definitely go back if I was in the area.

I have never, let me repeat that, I have never been let down by the club on a sub. I'll actually share with a friend so I can get them hooked on the delicious mouth watering sandwiches like I am. I can't wait for one to open closer to home. When that craving hits it's an hour to two and half hour drive for that holsome satisfying art of work that is Firehouse Subs.

I am a professional in the area and I will never recommend this location to my peers or clients ever. Not only did the drivethru person treat me like an inconvenience, continuing to huff at me during the order and pick up conversations but he also completely screwed up the order, giving the wrong items and charging me for more items than I requested for. If a person does not want to genuinely help people and/or have some sort of people skills like this was missing in this person, then they should work in a profession without people contact. No level of good food is going to make me want to tolerate this kind of treatment. Will never return. I am leaving my old post so people can see the dramatic change. Today, I just gave this restaurant a second chance hoping this extended time gave the organization to address its hiring and training of adequate personnel. This has been achieved! I had a gentleman named Daone as the cashier. He not only was polite, kind, helpful and generous. He made sure the other staff made my sandwich as requested and insured it was all delivered to me perfectly. I also observed him waiting on many other customers after me as I dined in and saw he was consistent in his actions. He has turned my rating completely around and if I owned this establishment would promote him to a managerial position. Great people skills, follow through and integrity.