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Google reviews
Staffing issues are causing delays. Staff that is there are doing their best. Order ahead via app. to prevent 15 min. drive-thru waits.
Coffee is great and you don't need to know how to speak Italian to order.
Google
Seems like this Dunkin has been short staffed for years. Constant mistakes made with your orders. Drive the 5 extra minutes and go to the one by the cinema.
Google
The woman was very fast and service was equal to her hard work.
Google
Customer service is not a thing. Customers can learn a lot about cashiers live if you sit and drink your coffee customers definitely aren't leaving happy or fast and if so it's bec someone came in from else where to work that day. Flies and donuts in the summer and fall hard old donuts at full price
Google
I never do this but it's been almost 2 years of disgusting bean water. Most likely to be the worst cup of coffee you have all week. There used to be a guy there that made great coffee and had contagious positive energy. For some reason I continue to waste my $ here when I stop to buy gas or a snack from Simons in hopes that maybe I can get a decent cup of coffee but it is almost getting worse as time goes on.
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Google
Seems like almost every time you order here you either won't receive your order or items will be wrong.
Google
Staff mock customers when they think they are out of earshot, the iced coffee ALWAYS tastes sour or like there's chemicals in it or something and they seem to always mess my order up. I'd like to add out of the four times I've ordered a sandwich there and asked for ketchup I've never once gotten it, even once told "it's in the bag." Don't bother with the other Dunkin Donuts in the area they cycle employees from locations all over so you get the same issues with the same useless staff. Last time I went there I was short-changed EIGHT dollars, as if I wouldn't notice. Corporate and managers do not care about these issues either. Goodbye Dunkin, you aren't worth my money or time.
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Not one to write negative reviews but this place is rough. The order speaker is too close to the pickup window so if anyone ordered a sandwich or something that takes time, that person gets to the order pickup window before their food is done and the line queues from there.
This gets worse as people now go inside to try to beat the line and you will find a line 5-6 deep in the AM just inside the building - with an equal or greater amount outside.
This morning the drive through line went all the way around the building. You're talking 14 cars deep with another 6 people inside.
It takes 15+ minutes to just get coffee sometimes in the morning. Anything over 5 is egregious. This isn't a single day event either. It's a fairly frequent morning occurrence.
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