Panera Bread

I appreciate this Panera Bread. I can always be sure that the bathroom and eating space will be clean—unless they’re extraordinarily busy (which they often are). Parking can be tricky to find to at times—specially if you’ve never used the underground parking. The kiosks, app, and in-person experience is easy to use and streamlined. Staff is often helpful and quick to correct a mistake. Assigned buzzers let you know when your order is ready. My favorite orders are the strawberry poppy salad (seasonal salad), tuna salad sandwich, and Mac n’ cheese. The breakfast options could use more variety. And the coffee is notoriously poor quality. I almost never do breakfast here for these reasons. If you’re looking for a quick bite at a place where there are options for everyone, this might be the spot you’re looking for.

Update:…I had to travel back 20 minutes to Edgewater from my home because there was a sandwich missing from our order, only to travel 20 minutes back home and find that the Napa Almond Chicken salad with Tomato Bread I always order had white bread instead, and ONE SMALL PIECE OF CHICKEN on one half of the sandwich, and another tiny piece of chicken on the other side, loaded with tomato and lettuce. And with gas at $4+ a gallon, that’s a 40 minute unnecessary round trip to deal with what should be a good food experience! This is the 3rd time they do that with the chicken. First time with the bread. 4th time with the order…they keep missing things. Last time they forgot to include a tomato soup. What the heck is going on with this Panera??? And the chicken they use looks completely processed!! It’s terrible! After so many years, we are completely done with Panera because they have gone down the tubes! The only thing they have going for them is their service. They are very nice, despite the fact that many of them do not speak English and can’t understand what you’re saying, but they try. We’re done done done! One star because the cashiers are nice. And so goes the original review. I have been ordering with them online now, and they don’t get our orders straight. It’s tough to get in touch with them when the order is wrong, so you’re forced to eat whatever you received. And it’s not like we live around the corner to bring it back. Their app is bad when you have to change something, after you place an order. And when you try to call, they don’t pick up the phone. So far I’ve called 9 times because they keep hanging up. No one picks up so I can change the pick up time. In fact, the 8th time, someone picked up and then no one spoke and they hung up!!!! Very frustrating!!!! Last time i received a chicken sandwich, with barely any chicken. And the tomato soup was halfway filled instead filling the entire cup, as opposed to the time before that when they didn’t even add my soup to the bag, and it was paid for. And they left out the desserts we order, but we were charged for it. Get it together, Panera!!

Just had a very unpleasant experience, just trying to get some lunch. Cashier was so rude when there was a question about the pricing. She started arguing that she didn't make the prices and she "only clicks a button. She also tried to tell us that their prices have increased due to the ingredients in the items we chose. We proceeded to explain that the large menu behind clearly stated prices that didn't add up to the total she was attempting to charge us and then she threw her hands in the air and ran to get the manager. Fortunately, the manager quickly cleared up the issue and gave us the correct prices for our order. We thought that was the end of that obnoxious issue, but as we waited for our order to be prepared, we saw a lady walking through the back area with her dog, wandering behind the kitchen area where food is kept. All we wanted was some lunch and instead left with a shocking experience. What a shame.

Panera to me is family. The atmosphere is so cozy. People are friendly the managers Julissa and Alla are beautiful people they love their customers. The coffee is so delicious. I Can't wait to go to Panera to be in a family atmosphere and to enjoy all my friends. It is like that show Cheers where everyone knows your name. I LOVE PANERA❤

Drove 15 minutes just cause me and my girl love Panera. Got my food drove home realized they completely forgot my sandwich. Like not salt or pepper or a spoon or a fork not even the sides of bread or chips the whole sandwich. Like a meal is only soup and sandwich so they basically forgot half my meal. Drove back it was around closing time though was told that the kitchen was closed and got a refund. Terrible experience stay away from this place

Soup and salad pick 2 combo is always a hit with us! But but but the salads are to die for and amazing fresh ingredients every single time! This place has a great vibe, good if you are seated inside or outside. Sometimes tricky to find parking, so maybe try to come on a lazy weekday to spend quality time!