Papa Johns Pizza

They're great

I had a unexpected need to place a really large order due to an emergency in my family. I (regret to admit that I first called Domino's) however, they were very quick to explain that it was too close to the end of their night and although they feigned being sorry about my family emergency said that they simply could not help me because they had had a busy night and nobody there wanted to stay an extra 15 mins longer so they jokingly suggested I try Papa John's. Thier condescending attitude turned out to be my saving grace. I called Papa John's and immediently asked to speak to the manager , Jason L was his name and after hearing about what I was going through and the way I had just been treated by domino's he quietly asked me, what type crust would you like on your pizza. I couldn't believe my ears. I said, YOURE REALLY GONNA HELP ME? I WAS ALREADY IN TEARS.. Of course,Ma'am he said. It might take me a bit longer than Dominos because there are only 2 of us here but we will DEFINATELY make your order..less then 45 mins later I had paid and he helped me load the pizzas into my car on his way out the door as well. The final revenge was to walk past domino's and hear them loudly complaining about the fact that they still had so much to do, however Jason had just made some phenomenal pizzas in what I felt like was record breaking time, plus cleaned the store, and did his shift work, mostly all alone because he sent the other person working with him home as soon as the last pizza went into the oven and did his paperwork while they cooked. I would highly recommend anyone thinking of ordering from dominos to give Papa John's a try. They are less than 100 ft apart but the attitude, and the quality of the pizzas are literally light-years apart..I'll never use dominos again as long as I am close enough to home to be able to use this Papa John's and be treated like a customer truly should be. I hope the person in charge is reading this because your manager Jason deserves some major recognition (I'd go in the form of showing more of them on his paycheck) he just earned at least one loyal customer that personally spends good money weekly on pizza and will be sending a lot of business from friends and families. All thanks to Jason L...go in and see him and spend ur money with them f*ck Dominos.

Staying in the Denver area tonight and had to order some late night pizza and Pappa John's was on point! I actually called the wrong store and they gracefully helped me find the one that delivers to my hotel. Called the right place, guy was friendly and courteous on the phone, decided to try one of the new pepperoni stuffed crusts. Best part of the story, the driver showed up on time, pizza was hot and fresh (tasted amazing!), Brought us paper plates and stuff (other chains don't do that anymore) and most amazingly for the first time in 20 years I had a pizza delivered to my room, not the lobby, without even asking! Hats off to the whole crew, Best Papa John's I've had since the first time I tasted it over 20 years ago!!

I ordered from this Papa John's because it always seem to be good and our order is always correct. I went to pick it up and the gentleman thought that I was a driver from one of the food services but when I said no I'm just a mother picking up the food that my daughter ordered and paid for he laughed. Thanks for the laugh and the great customer service.

Placed an order tonight and door dash never picked up the order but delivered food from someone else. I called the store and spoke to the manager Hunter, they remade my pizza for free and sent out the order then noticed the pizza had not even been picked up and called me back and gave me both pizzas! Customer service was amazing and I am satisfied. Thank you Hunter!

Great customer service with good quality of pizza!