Starbucks

Ordered a cup of water and a coffee. I was the only one in the store. I waited 15 minutes before asking about my order. They said “ oh it’s over here” and pulled it from behind the counter near the drive thru. They were too busy talking about going out, that all 5 workers were just standing around. 2 ladies from the drive thru came in and complained about theirs being wrong and taking forever because “all employees were just standing around talking”

So I go into the new Starbucks on Atlantic Ave. off of Hagen Ranch. I attempt to order a Strawberry Acai with Lemonade. The drink includes STRAWBERRY'S. That is how it is suppose to be prepared. When I ordered the drink the shift manager informed me that they were "OUT" of Lemonade. Ok, I'll try it without Lemonade! I waited for the drink to be made. Unfortunately, I was now informed me that they were out of Strawberry's as well. The only thing I was left with was the "Acai". Why couldn't the shift manager use his nogin and send someone to a nearby Starbucks to get the ingredients. Harvey Shultz must be crying what they did to his company.

Ordered a venti coffee through drive thru. It was lukewarm, probably due to the milk not being steamed. Asked for a new one. Received another cup halfway filled with coffee and the rest foam. I did not pay for a grande drink, but had already left the drive thru lane. Not surprised prior reviews are saying similar things.

This Starbucks location on Atlantic Avenue, just East t of the Florida Turnpike Atlantic Avenue Exit near Tuscany homes in a strip center has some of the friendliest and most helpful employees. My latte was lovely and delicious and the service was truly sincere and wonderful. There were enough tables inside and out to sit down, talk to a business associate while enjoying great coffee and doing some computer entries. We will be back again to this clean, easy to park and find Starbucks location. We love the outside tables with umbrellas but avoided the outside seating this time because the sky looked ready to open up with rain.

If I could 0 stars I would. I have made multiple complaints to customer service, the district manager, the store manager and have received no resolution. I am a healthcare worker so I utilize uber eats to have my SHAKEN EXPRESSO DELIVERED. I SPEND ROUGHLY $28 FOR A VENTI, BREAKFAST SANDWICH AND TIP. IVE SPENT ABOUT $200 IN ORDERS THAT WERE NOT CORRECT AND MISSING ITEMS. IVE RECEIVED COLD SOGGY SANDWICHES, A SHAKEN EXPRESSO WITH ONLY 6 SHOTS OF PLAIN EXPRESSO IN A CUP, DRINKS WITH INSTRUCTIONS NOT FOLLOWED. THEY EVEN HAD THE AUDACITY TO SEND ME AN EMPTY VENTI CUP THAT SAID SORRY NO COCONUT MILK. SO THEY DRINKS I PAY WELL OVER $16.00 FOR GETS COMPLETELY IGNORED. YOUR ESTABLISHMENT IS A WASTE. YOUR NEW STORE MANAGER BLEW ME OFF LAST WEEK AFTER VISITING THE STORE FOR A 3RD TIME ON MY LUNCH BREAK. STARBUCKS I AM WAITING FOR AN APOLOGY AND I EXHAUSTED MY REFUND OPTION WITH UBER HAS BEEN EXHAUSTED BECAUSE YOUR STAFF IS NOT EFFICIENT IN WHAT THEY DO! I AM STILL WAITING FOR A DISTRICT MANAGER CALL BACK, APOLOGY, REFUND. I AM MORE THAN A REGULAR CUSTOMER. I WOULD LIKE TO GIVE SPECIAL RECOGNITION TO MORGAN AND GENESIS FROM MY ORIGINAL STARBUCKS STORE. THEY ARE TRUELY AMAZING, CARING, EFFICIENT,PROFESSIONAL,AND HAVE NEVER DROPPED THE BALL NOR CAUSED ME A PROBLEM.