Pizza Hut

The pizza was on the bottom of 3 stacked boxes and the topping stuck to it. The breadsticks seem a little over baked. It's disappointing. The pizza is supposed to be pepperoni on one half but I don't see any. Should have gotten Dominoes. Ordered again 2 weeks later. Over charged for Tuesday pasta special and nearly burned breadsticks.

I now firmly believe you have to be extra stupid to work in pizza hut. OMG! I was speechless after my food arrived cold and 50mins for the 2nd time! And the person that picked up the phone after I called said "oh, you wanna complain? Hold on.... 25mins waiting... to complain about waiting! I just hung up.. if I could, I'd give ZERO stars but I guess it's papa John's now! @pizzahut @papajohn

I ordered Meaty Marinara Pasta but they gave me Alfredo pasta. I don’t eat Alfredo pasta! I called and told a lady that the order was wrong and asked if she can send me the right order and pick up the wrong order. She told me they cannot do it and she can only credit me $10. I paid $13.99+++ SERIOUSLY no dinner and lost some money!!! That credit never showed up on my account. So, I’m giving myself a prove here in case she forget about it later. Normally I would just forget about it and take a loss, but the way you handled this matter was not very nice. I hope you understand a nice customer service will help ease and pleased the customers.

On the tracker my order was out for delivery at 6 pm was supposed to be here at 615. It did not arrive until 650. My pizza was cold my wings were cold. When I called the store to let them know to see what can be done about it, I was told that they can give me a 20$ credit, which wasn’t even the amount I paid for it. Then I was told to get my money back I’d have to drive up there with the food, which by the way is cross contamination, then I can get my money back. It was not my fault that their driver was 45 mins late with my food, so why should I have to waste my gas to go up there for THEIR mess up(or lack of drivers). The manager said they only have 2 drivers and yet he offered to send me another pizza, which will put us in the same situation. I will never order from this Pizza Hut again. I’ve never had a problem with any other pizza huts before. If any one from the corporate office sees this please contact me.

The pizza is delicious and consistent pretty much every time. I’ve been frequenting here for quite some time, and they have not messed up any order yet. The customer service is excellent, and the employees are friendly with seemingly all customers as much as I can tell. Overall, I’m satisfied and would definitely recommend this Pizza Hut location. However, I’m disappointed that they don’t offer a military discount.