Applebee's

In the past 2 years I have lived in Covington I have eaten here about 5-6 times including tonight. 3 of those times are in the past 3 months. It’s a busy spot and I don’t mind waiting I understand everywhere is short staffed. I am not big on eating out but the food taste is what had me and the family coming back. Tonight hubby and I did a mini dinner night and Adrian our server and bartender was amazing. Our drinks was on point he was conversational without being intrusive I love his vibes and the wait was not long. Food was great and hot. I will definitely be coming back soon. I gave 4 stars based on previous experiences although tonight experience was a 5 star..

I caught food poisoning from here don’t recommend this location.. Last night 3/19/22 around 9:00-10 I placed an order through door dash I order the 6oz top sirloin anyways… first of my basket of fries was very cold and soggy after sitting for whoever long…the broccoli and mashpotatoes was decent they wasn’t that bad but the stank not so good woke up out my sleep 10am throwing up everywhere none stop it’s now 4:45 and I been in the bathroom on the toilet most DEFINITELY NEED MY REFUND!!!!!! asap most waste of $21.22 in my life

Most unsatisfactory service ever!!! We got there and there was a total of about 5 tables seated. We were told there was a wait of 35-45 minutes. Meanwhile the servers are walking in with a big bag from Longhorns. They proceeded to sit down and start eating, at 6:30, during what should be the lunch rush. Meanwhile the next 3 guests that come in are immediately seated. So long Applebee's. I've been in the restaurant business myself for about 30 years and this is the most ridiculous thing I have ever seen. Then they wonder why they don't get that many customers and the competition next door is packed.

I just really don’t understand how this place is still opened. My family and I are in tonight. After standing at the host stand for 5-10 minutes, I was finally sat, asked for s high chair for my baby, never got one. No one came to get any kind of order for over 10 minutes. After the server finally coming to the table, I ordered all the food and drinks at the same time. I waited 20 minutes for 2 bottled beers and 2 lemonades. Mozzarella sticks came out warm, not hot. I ordered the 4 cheese Mac and cheese with with honey pepper chicken. I got pasta with three sad tiny chicken bites. Not even 4 cheese… After speaking with the general manager, I see why the employees don’t care and the restaurant is a sorry excuse for an Applebees. She didn’t care at all. Told me next time I can check in on yelp and my wait time won’t be as long.. but the host was nowhere to be seen when I walked in and there were no customers ahead of me… she didn’t even listen. This was the 3rd and last time I try to give this place a try. Absolutely disappointed.

We got there and got our drinks pretty quick. So after 30 minutes or so I flagged the waiter down to find out where the appetizers were, don't know the manager was running the kitchen and he would come out and talk to me just as soon as he finished helping. Well never did see the manager but did see all kibds of orders going out to pick up. I've been in management over 30 years and that is not good business. 😡🤬

I placed an order online and I was told that it will be ready in 20 minutes, so once I got there I was waiting on my food for almost an hour. the lady comes outside and she asked me did I have an order I said yes. once I received my food it was already cold and the lack of desire for it. It was very sloppy and miss handled And still they expected me to pay for it.that wasn't right. The quality of the food wasn't a good look and the taste was awful.. I will never visit this applebee's again. it seems like the employees was just there just to get a check.. they were all on their phones sitting down and not being attentive to customers.. Poor management, poor service.

The Manager Corey is very rude and unprofessional. For one she kicked out this small group of adults at 11pm. What I heard from the conversation, one of her servers quit to go work at the restaurant they were coming from. She was so mad she just made them leave and made a huge scene in the restaurant. It’s was just unnecessary and completely ruined our night. And for two having been here once before when she was the manager my food had come to my table cold and I asked for a new plate to be made because I had no idea how long it had been sitting out. The server came back to my table and said her manager, who was Corey, refused and would only allow the food to be reheated. This was my last time going to this run down ghetto facility.