Longhorn Steakhouse

Christopher was very dry. His attitude was awful as if he didn't want to be at work. I had to ask for bread for our table. My daughter ordered the 6oz steak with RR shrimp. He brings the steak out without the shrimp. When I asked him about her shrimp he states he didn't hear her order any shrimp. Sir it comes with the steak. Just say I forgot and they'll be out shortly. But no he just had attitude for no reason. I thought it was just my table getting treated like that. No every table in his area. Just giving attitude. I didn't want to give him a tip but I did the right thing regardless of how I was treated. Also I'll never return Thanks Christopher G for the bad experience.

For a restaurant with “Steakhouse” in the name, most Longhorn locations seem to have difficulty with meat temperatures. It’s a constant thing, and I have, once again, fooled myself into thinking “Surely the won’t overcook my steak, this time.” Well, they overcooked my steak this time, again, and don’t call me Shirley. I ordered a Maverick Sandwich, cooked rare. It’s medium well. It’s under seasoned. It’s not good. I should have known that a restaurant with a history of overcooking my steak would overcook my steak. I’m done giving the benefit of the doubt. The sides were good, though my son’s Caesar salad barely filled a 2/3 cup measuring cup. At least they cooked his steak right. This is beyond disappointing, and unless something along the lines of “miraculous” occurs, it’ll be a cold day in hell before Longhorn gets any more of my money.

I frequent the Covington Long Horn often for lunch and dinners and I prefer sitting at the bar because of the fantastic service I receive from Channel. She is always happy and friendly, she goes out of her way to make sure your dinning experience is awesome. Her excellent customer service keeps me coming back!

Recently I posted a negative review for this Longhorn location. I had tried the "to-go" service and had quite a few problems. I reviewed the store detailing the entire episode. Guest relations reached out immediately following the review to make things right. I was very pleased and impressed with the handling of the complaint. Guest relations did a wonderful job. After Longhorn reached out to me I wanted to give the "to-go" service another try. So, tonight I ordered online again and picked up the food outside. I ordered the Porterhouse with a side of shrimp, salad and a baked sweet potato. Of course the most important part of the meal is the steak. I ordered medium rare. The steak was perfect. Charred on the outside but red inside. Very juicy and flavorful. I ordered ranch dressing with the salad. I've always enjoyed the Longhorn ranch dressing. This time was no different. It was excellent. See pictures. There were no issues with the pickup of the food this time and everything was cooked correctly. I will continue to patronize this location and may do the to-go option again soon.

Service was excellent - thank you, Analiese! (sp?) MIL said her sangria was delish. Enjoyed her Strawberry Salad, Chopped Steak and mushrooms. Husband said chops were dry, although spices used were good. Rice pilaf was too salty for him. I had baked potatoes and mixed green salad. Can't go wrong. All was fine. (Felt sorry for the staff as they had to work around a gal who couldn't be bothered to take her sweet toddler outside as he had a fit. ☹️ The staff was so sweet and patient. )