Jack In The Box

Over thanksgiving they were supposed to close at 2 everyday. Well the doors were locked at 1:30 one day and 1:15 the next and 12:30 the next. They never follow hours. They close whenever they feel like it. On Tuesday the 30th (today) at 3:40 they were closed for a “30 min employee break”. It’s been 45 minutes and they still aren’t back. The ONLY saving grace of this place is the sweet younger lady with short hair. She has the best customer service I’ve ever seen. However, you can’t have good customer service AND close whenever you want and expect good reviews.

I ordered a burger with just mustard and extra onions… and a drink with no ice… I received a bun with JUST (i.e., no meat) mustard and onions (hardly any at that) with a drink packed with ice. The employee said “but you said you just wanted mustard and onions” 😳. No apology was offered. Oh, and they gave me a kid’s meal… not what I ordered either. They only stay is business due to a captured audience on a base with limited choices.