Popeyes Louisiana Kitchen

This place is the worst place I've been to in Columbus ms. I waited in drive through for 15 minutes 3 cars ahead of me pulled off without ordering. I then went in side to order and 4 people where working including manager. There where 5 people ahead of me not one time did any worker look up at us waiting in line to order. 2 people walked out with out ordering I stayed in line another 10 minutes while listening to people in front of me ask why aren't you taking our order's NOT A WORD from none of them but laughter. I'll NEVER be back ITS THE WORST FAST FOOD IN TOWN. Why make people wait to order 30 minutes and not speck a word. I think they need new management. It was 830 pm no excuses.

Terrible terrible terrible! The food is great! However the customer service Is absolutely horrible! They are very rude, and they have attitude when they get your order wrong. I love Popeye's Chicken, However I will not be going back to the one in Columbus Mississippi. Whoever the owner is obviously doesn't care because this has been going on for a while. I never have this problem at Chick-fil-A, Hardee's, Cookout or Wendy's

I have stopped going for a minute, because the attitudes get out of hand at times. Like I mentioned on another post, since COVID ppl just don't care what they say or how they say it. This happened at the Popeyes in Westpoint and Columbus. But what can you do when management won't change things or teach employees to learn how to treat the customers. No customers are not perfect, but when u spending your money, you should be treated better and be able to get the food cooked like you ask.

The tenders are not bad but the only thing exceptional is the chicken sandwich. Unfortunately, the store in Columbus, MS is out of chicken sandwiches more than 50% of the time I go there. To make this more infuriating, this store is so poorly managed that they can only take 1 order at a time. If there are 3 cars in front of you, you must wait until each of them places their order, waits for their order to be cooked, and pays for their order before they take the order of the next car. The average wait time for 3 cars is 27 minutes! After waiting 27 minutes and after the car in front of you pays for their 2nd choice of food and leaves, the speaker again tells you they are OUT of chicken sandwiches! How does this place stay in business? I can live without their (very good) sandwiches.

I usually wait in the drive thru line for 20 minutes, even if there's only 4 cars. I've never seen such a slow drive thru in my life, and ive worked in restaurantsfor years. Plus, there's a wasp nest nearby so the will wasps constantly attempt to fly into my car. And the cherry on top, the employees talk to and look at you like they hate your guts most of the time. If it weren't for the chicken sandwich, I would never visit this place.

So I dropped in to grab dinner on the way home , on my printed receipt the time I placed my order was 6:24 pm . Here's the Kicker I get my order and walk out the door 7:04 pm I get home check my order and my large Cajun rice was not even completely filled to the top. Kinda like when you open a bag of chips that's filled with air . I'm highly disgusted with the service here at the location. Won't be back , I Have noticed that people who order companies like , Door Dash and - Uber Eats get their orders much faster as people who go through the drive thru and walk in orders