Starbucks

Whew chile, this location be shaking (in other words busy). However, the service was fast, in my opinion, given the amount of people waiting in the drive-thru line. The employees were very nice and seemed to be handling the struggles that come with being busy very well. My go to order is a Bacon Gouda, Short Cafe Latte with 2 Pumps of Vanilla and 2 Stevia (they don’t serve Sweet & Low anymore). At this time, the are only accepting orders via drive-thru and mobile pick up orders. I would recommend this location. Thank you for keeping us in the holiday spirit with your service.

I sat in the drive thru for over 10 minutes before being told that they had taken their last order at 5pm. It was 5:05pm and there was no way to exit the cramped drive thru so I had to continue to sit and wait. When I suggested they post a sign, the barista told me that the hours had been posted on Google. I checked and yes, they were. However, I don't typically Google a location while driving to check if it's hours have changed. I look at the sign outside their business which says drive-thru only. There are multiple cars behind me who had the same experience. This is extremely poor customer service. And I had time to write this review before I was able to leave the line. I understand that everywhere is struggling right now but it is just common sense to put up a sign or make it clear that you are closed and not allow people to sit in the Drive-Thru for excessive amounts of time to not even get served.