Hong Kong Chinese Restaurant

I am simply writing this review for the newest owner of Hong Kong (the son of the lady with the red sandals and her husband) and staff. My family has ordered from your parents, now your restaurant for over 20 years. Since your parents very noticeable and greatly missed absence, the quality of your food and service has greatly diminished. I called in my order at 7:35 pm; after a simple order, just 3 items off of your menu, I was told that it would be ready within 15 minutes. I arrived at 8:05 pm, 15 minutes after the promise time simply because the previous time I ordered I had to wait over 20 additional minutes. Unfortunately this time you wanted to express even poorer customer service because I did not drive off with my food until 8:37 pm. I suggest setting more realistic time frames for yourself and customers because service like this will result in a loss in additional customers other than myself.

They did our order wrong and then argued with us about it when I literally looked at the website. On top of that the food is not good. No flavor at all, then they pretty much just gave me a whole onion there was barely any chicken at all. Didn’t even see any pork in the pork fried rice for either meals.